We just finished a wonderful 14 Day Disney World trip! I’ll try to be as detailed as possible with our experience. First I would like to sincerely thank everyone for all the feed back here helping us decide to select Gold Mobility Scooters for my parents scooter rentals. After renting 2 mobility scooters for 14 days from GMS in my opinion Gold Mobility is the go to company for mobility scooters. They were on time, polite, and professional. I have zero holdback when saying I would personally recommend them for anyone needing the assistance of a mobility scooter rental supplier for a WDW trip. They went above and beyond what our expectations were.
We received a text message the night before from our delivery driver Nick verifying our delivery date and time. We text him back when we were 30 minute away to update him. We arrived on August 1st at FW, as we pulled up to the reception outpost Nick was standing waiting with our two rental scooters ready to go as promised. Nick spent about 5 minutes processing the paperwork and explaining the features of the scooters to my parents. He spent another 10 minutes answering questions, and patiently teaching my mom how to use it. We rented 2 Pride Victory 10 scooters, both being three wheel. We got one with a rear basket and one with a sun canopy top as free accessories. Both scooters were in perfect condition, no damage, no scratches, and just as they described them options wise. After one day my Mom decided that she also wanted the sun canopy too rather than the basket. We called Nick directly and he stopped back by FW at no charge, and exchanged the sun canopy for the basket. The canopy GMS uses you can see behind you ( its open in back ), and its easy to back up and park. You don’t have to worry about blocking anyones vision at the shows either. We had seen several other types of sun shades on other scooters in the park, but none of them were like the GMS one. The other sunshades we saw looked fairly useless as far as providing any real shade.
Another nice feature on the scooters that both my parents liked was the fan, it was far from the portable baby stroller clip on fan that we were expecting. It really worked well, it made the heat way more tolerable. It plugged into the USB port on the scooter to charge, and they used the fan day and night. It was permanently attached to the scooter not a clip on, which solve my concerns of the fan being stolen. They also used the USB port to keep their phone charged all day. My mom used the phone holder for quick access to take pictures and video, not really to use the phone itself. My Dad is a gadget man, so he got a kick out of all the cool extras.
We were asked ten times a day where we rented our scooters from. Most of the other rental scooters we saw during the day were in rough looking condition. None of them had any of the extra things we had on ours. At night with the lights on, they received endless “wow thats cool” and “look at that” remarks when the lights lit up the ground around the scooter. The lights really help light the driving path as well.
Our overall Disney World vacation experience was great, and my parents were very happy with the service Gold mobility provided and with the scooters. We were unsure how my mom was going to do without any experience on a scooter, but she was a scooter pro by day 2. We spent most of the days running after the both of them just trying to keep up. We did get ample use of the rain poncho’s they gave us. The battery never came off of the full charge mark during any of the days at the parks. We had some 12 hour days too! By the tenth day my Mom and Dad decided to purchase one of the scooters. We called the GMS office and let them know they were leaving in 4 days and wanted to purchase one. They deducted the rental fee from the purchase price, and charged the difference. The Magical Express took the scooter to the airport no extra fee! Southwest Airlines didn’t charge them to ship the scooter home either. Southwest was great! They made it home with no damage of any kind, not even a scratch. It all worked out perfectly. The scooter they purchased was the one my mom used all week. They told me it was less than 6 months old, but it still looked, and worked just like new. When you factor the free shipping home they saved about 50% over purchasing a new one from a local medical supply store. We are going to try and submit the receipts to medicare but even if Medicare doesn’t chip in, its still a great deal.
Thanks again to everyone here who to pointed us to their direction!