Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

Question-- if we cancel, get credit and then rebook, do you think we would be able to cancel/rebook the rebooked cruise if this mess is still going on and I'm uncomfortable? Our cruise is in a few weeks and looking to book a September 2020 cruise, but there just is no guarantee that this will be resolved!

Also, if we get cancel now and get credit, and then they decide to move to straight refunds (because they have to cancel the whole cruise for instance), do you think we would still get the refund or are we stuck with the rebook?
I've read you can rebook the cruise multiple times as long as it's within the 12 months.
 
Well, you've only had that name for two days. LOL. I'm glad it worked out for you. Yeah I was told the hold time to move funds was a long one. I would just cancel and rebook the GT rate, but I paid with like 4 different credit cards so it's easier to move the funds. I got some time I don't see prices going up this Summer.
 
Yes. I’m not a one year veteran like you! Sorry. Just sharing my experiences during this unique time in an effort to help others.
It's appreciated. I was just teasing you about the name change. I don't think you can change it. You have to make a whole new account. It would be nice if we could change it because I don't really like mine.
 
I find people's reactions and responses a little startling...not only on Disboards, but in the general public and of course the news media. It seems like there is a fair amount of reckless disregard for common sense and science, other people, and in some cases its being replaced by arrogance and stupidity (my opinion).

I don't consider myself an alarmist in any sense of the word. My family continues to go to their respective jobs, schools, although that might be short lived as our local college is now shutdown, I'm guessing the K-12 schools aren't far behind as the county I live in has just confirmed its first case of the virus. I went out with friends both nights last weekend, shopping on Sunday, so we are doing things, but the last place I want to be right now (or in the coming weeks) is confined on a bus, train, plane or boat or at a theme park (or similar).

Currently, our family is staying away from visiting our in-laws (or anyone else) who are elderly and have underlying health issues because we don't want to potentially expose them to this, in case we happen to be carrying it. I have no reason to believe we are, it just seems prudent to err on the side of caution, for their sake, not mine! The current state of affairs is not going to last forever, but I really wish people were showing a greater concern for others health and the concerted efforts to try to lessen the risk of transmission and the additional impacts, which is really all anyone can do. I guess there will always be those people (unless there ends up being a mass self quarantine) who simply won't be inconvenienced and won't rethink their choices because THEY are healthy so they're going to go on their planned vacation regardless of the risk it poses to others.

I think there’s been dueling messages and a lot of downplaying of personal risk versus society risk as well as human nature‘s struggle to digest threats. Three weeks ago Italy just announced their first community case, today they have over 10,000 cases and their northern hospitals are reporting such shortage and overcrowding that they are having to make real decisions to remove people from ventilators in order to best triage supplies to those with the best chance.

I don’t say this to cause panic, but this is what health experts have been very worried about and anticipating. This is NOT the flu, during flu outbreaks patients are not in a hospital with an older parent being told we are sorry but your mom is 75 and we have 40 ventilators but 300 intensive patients so we are cannot take ordinary measures to stabilize a person that normally would have a good chance of recovery.

I understand that the majority of us will make it through, however if Italy‘s model hits elsewhere people will be shocked at the limits of US hospitals and how many Americans have “underlying” but normally very manageable health conditions that put them at risk.
 
I think there’s been dueling messages and a lot of downplaying of personal risk versus society risk as well as human nature‘s struggle to digest threats. Three weeks ago Italy just announced their first community case, today they have over 10,000 cases and their northern hospitals are reporting such shortage and overcrowding that they are having to make real decisions to remove people from ventilators in order to best triage supplies to those with the best chance.

I don’t say this to cause panic, but this is what health experts have been very worried about and anticipating. This is NOT the flu, during flu outbreaks patients are not in a hospital with an older parent being told we are sorry but your mom is 75 and we have 40 ventilators but 300 intensive patients so we are cannot take ordinary measures to stabilize a person that normally would have a good chance of recovery.

I understand that the majority of us will make it through, however if Italy‘s model hits elsewhere people will be shocked at the limits of US hospitals and how many Americans have “underlying” but normally very manageable health conditions that put them at risk.

This. I think it’s hard to take in the utter chaos that this virus causes, because it seems to hit at speed like a tsunami. Hubei province is still under quarantine - they’ve only really delayed it, which is all we can do to ensure that we have beds, doctors, medical supplies etc. If you want to read about what’s happening in Italy, search for Dr Daniele Macchini. The more we delay, delay, delay the better chance of survival for everyone.
 
This. I think it’s hard to take in the utter chaos that this virus causes, because it seems to hit at speed like a tsunami. Hubei province is still under quarantine - they’ve only really delayed it, which is all we can do to ensure that we have beds, doctors, medical supplies etc. If you want to read about what’s happening in Italy, search for Dr Daniele Macchini. The more we delay, delay, delay the better chance of survival for everyone.
That article by Danielle Macchini was posted on a medical forum which we read yesterday. Helped us make the decision- travel is a luxury- not a necessity (even though we love the mouse!) Thank you for sharing.
 
So now the governors of two states, California & Hawaii, want to ban cruise ships from docking.

And there is a Nile river cruise in Egypt that’s being quarantined, the MS Asara. Apparently they are going to let people off the ship after they test negative two times in a row. 12 staff members tested positive ... but at least 21 Americans were infected on PREVIOUS cruises since late February/early March.

From the Associated Press article about Florida resident, Javier Parodi, who is aboard the vessel, “Parodi and his family flew to Egypt when it had the lowest rate in the region, joking they “would be better off over there than in the U.S.”
 
I think there’s been dueling messages and a lot of downplaying of personal risk versus society risk as well as human nature‘s struggle to digest threats. Three weeks ago Italy just announced their first community case, today they have over 10,000 cases and their northern hospitals are reporting such shortage and overcrowding that they are having to make real decisions to remove people from ventilators in order to best triage supplies to those with the best chance.

I don’t say this to cause panic, but this is what health experts have been very worried about and anticipating. This is NOT the flu, during flu outbreaks patients are not in a hospital with an older parent being told we are sorry but your mom is 75 and we have 40 ventilators but 300 intensive patients so we are cannot take ordinary measures to stabilize a person that normally would have a good chance of recovery.

I understand that the majority of us will make it through, however if Italy‘s model hits elsewhere people will be shocked at the limits of US hospitals and how many Americans have “underlying” but normally very manageable health conditions that put them at risk.

All of this is well said.
 
News from my TA

"As of 10pm last night, Disney is allowing people to use the cruise funds on restricted fares- you can’t cancel your current res and then rebook the same one…. But can use it towards a restricted fare on a different cruise"
 
Does anyone happen to know if you can apply your credit to more than one new booking? I've seen people saying you cannot use it towards an existing booking, but we currently only have the one we will probably need to reschedule. Our choices in the next 12 months may come down to 2 shorter cruises b2b, instead of the current itinerary.
 
News from my TA

"As of 10pm last night, Disney is allowing people to use the cruise funds on restricted fares- you can’t cancel your current res and then rebook the same one…. But can use it towards a restricted fare on a different cruise"


My PIF is coming up. We are going to transfer our cruise given all of the warnings. Are you saying if everything calms down and we decide it is safe to travel in 4 months and rebook the cruise Disney will not allow it? Or just not now-cancel and immediately rebook? Thanks.
 
That is exactly what I was thinking of doing....does anyone know the answer to this? I would think it is in their best interest to allow it.
 
I've read you can rebook the cruise multiple times as long as it's within the 12 months.
Is it really? Well that's good to know! I was thinking about rebooking my cruise for August. I hope things get better by then but in case they don't...as least I know I can change that cruise as well.

I am still sticking with my cruise in May at this point but it doesn't look like I'll be going at this time given how this thing just seems to get worse and worse by the day. The 24 hour cancellation window is really a huge plus! I still want to fly into Miami though. I'm working on tweaking my flight dates but Delta.com sucks with their whole "change fees waived" disclaimer because even though my potential/new flight is cheaper and from a different airport, they still want to charge me almost $400 to make the change. So Now I get to call and wait for 4 hours to get this figured out. I'm on the callback list right now. If their website actually reflected what they actually said then things would go a lot smoother and they wouldn't get so many phone calls! >:(
 
My PIF is coming up. We are going to transfer our cruise given all of the warnings. Are you saying if everything calms down and we decide it is safe to travel in 4 months and rebook the cruise Disney will not allow it? Or just not now-cancel and immediately rebook? Thanks.
What I posted is more relevant for the folks who are PIF and needing to proceed with the trip or push out to within the 12-month window. My understanding is if you are not PIF, you can just cancel and get your money back.
 
According to USA Today via an unnamed source, the cruise industry has proposed barring passengers over 70 from boarding a ship unless they have a note from a Dr. They also are proposing banning anyone with a chronic illness.
Here is the article
 
My PIF is coming up. We are going to transfer our cruise given all of the warnings. Are you saying if everything calms down and we decide it is safe to travel in 4 months and rebook the cruise Disney will not allow it? Or just not now-cancel and immediately rebook? Thanks.
Yes you can move it out and then move it back to your original sail date. If it’s an obb I would recommend doing this vs cancelling.
 
Does anyone happen to know if you can apply your credit to more than one new booking? I've seen people saying you cannot use it towards an existing booking, but we currently only have the one we will probably need to reschedule. Our choices in the next 12 months may come down to 2 shorter cruises b2b, instead of the current itinerary.
We just spoke with DCL a few minutes ago and asked this exact question. No, you cannot book multiple cruises with the credit. You can only apply it to one booking and the balance will be converted to an OBC. Anything leftover will be lost.
 
Just re-booked my 3/16 Dream to the Magic in November. Waited on hold for 75 minutes but fairly seemless process once I got a CSR.
 

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