If resorts closed, will DVC rental companies and Hotwire refund your money?

[Marionnette]

I was actually given a full refund from the airline on a flight that wasn't cancelled but that is not the discussion topic here. The owner has offered to work with me but no studios which is the room category I booked are available consecutively for the length of the stay my points correspond to. So I can pay more and hope to get a different room category or be out all of my money while the owner has their points. They can use them, they can sell them, they can do anything with them. I fully understand that I entered into a contract and I have tried to work with both David's and the owner as well. Since we are not able to come to a resolution that fits both parties I will be the only one losing out in the circumstances. Given the climate on what is going on I expect more from David's. Offer a partial refund for the part they haven't paid out (including their profit). Or issue a credit to be used for a future date which has availability for the room category I booked for my length of stay. I see no goodwill being offered at this point. Saying they are breaking their policy to ask the owner to work with us or offer a refund really is an act of decency given the situation not a sacrifice on their part.

David’s cannot “issue a credit for a future stay”. They would have to pay the owner that books the future stay. Where do you expect that money to come from?

They are breaking their agreement with the owners to ask them to refund or rebook. They even admit that in their emails to owners. If they fully refund the renter, the David’s is out their commission, which is a pretty big sacrifice given the number of man hours being put in to handle upset renters.

You keep focusing on how the owner gets their points back to “use, sell or do anything with them”. You are mistaken in that claim. There are owners who will be losing points because they expire at the end of this month. Even if those points have longer lives, the owners are in the same boat as you with regard to limited availability, point expiration dates and their ability to travel. How many people do you think are jumping to pay $20/pt with the current level of uncertainty? The chances of being able to re-rent those points are slim. You’re asking the owner to take a financial hit to save you. Yet, you understood that there was a no refunds policy when you signed the rental agreement.

While asking the owner to be flexible and compassionate in their dealing with you, you are not exhibiting the same. You want what you had booked, at the same resort, the same villa type and for the same number of points. And if you can’t have that, you want the owner to take the points. You’re made whole. The owner gets screwed.

 

[Grumpy by Birth]

You agreed to rent points that can be used for a reservation. In my opinion, the owner should work to provide you with accommodations that those points can secure. IOW, if the points expire in June then you have until the end of June to use them. If they expire in November, then you have until the end of November to use them.

I have no dog in this hunt, but it seems to me if the renter is renting specific points rather than the accommodations made with those points, then it would be critical that the expiration date of those points be disclosed in the contract. How would the renter know that the points were previously banked (or past the banking window) and about to expire?

 

[Marionnette]

I have no dog in this hunt, but it seems to me if the renter is renting specific points rather than the accommodations made with those points, then it would be critical that the expiration date of those points be disclosed in the contract. How would the renter know that the points were previously banked (or past the banking window) and about to expire?

They don’t. Which may result in a change in future agreements that brokers put forth. I do know that when I rented points out thru David’s they wanted to know about the status of those points even before renting them out. That included what my use year is, the number of banked points being offered as well as the current use year’s points and any points from the next use year that were eligible to be borrowed to complete a reservation.

 

[Susan Mayer]

David’s cannot “issue a credit for a future stay”. They would have to pay the owner that books the future stay. Where do you expect that money to come from?

They are breaking their agreement with the owners to ask them to refund or rebook. They even admit that in their emails to owners. If they fully refund the renter, the David’s is out their commission, which is a pretty big sacrifice given the number of man hours being put in to handle upset renters.

You keep focusing on how the owner gets their points back to “use, sell or do anything with them”. You are mistaken in that claim. There are owners who will be losing points because they expire at the end of this month. Even if those points have longer lives, the owners are in the same boat as you with regard to limited availability, point expiration dates and their ability to travel. How many people do you think are jumping to pay $20/pt with the current level of uncertainty? The chances of being able to re-rent those points are slim. You’re asking the owner to take a financial hit to save you. Yet, you understood that there was a no refunds policy when you signed the rental agreement.

While asking the owner to be flexible and compassionate in their dealing with you, you are not exhibiting the same. You want what you had booked, at the same resort, the same villa type and for the same number of points. And if you can’t have that, you want the owner to take the points. You’re made whole. The owner gets screwed.

You are correct, I am asking to be made whole in some form. I am open to resorts which aren't what I picked but do not want to pay more than I have already spent so I do want the same room type. And the owner I am working with, their points do not expire at the end of this month. And while you are correct, David's is spending hundreds of man hours dealing with upset renters, this is their business. What we are seeing in the world today is unprecedented and everyone is taking a hit in some way or another. Is it too much to ask that David's should at least refund what I paid that has not gone to the owner yet? Should the loss not at least be shared among all three parties? I knew the risks when I signed the contract. Should I have chosen not to go for whatever reason that might have been, that was on me. It was not the owner or David's fault but my own and I was fine with that. But I do not believe the intend of the agreement made was to make sure the owner and David's is kept whole while the renter gets nothing when a resort is closed, which is the current offering to me.

 

[Marionnette]

You are correct, I am asking to be made whole in some form. I am open to resorts which aren't what I picked but do not want to pay more than I have already spent so I do want the same room type. And the owner I am working with, their points do not expire at the end of this month. And while you are correct, David's is spending hundreds of man hours dealing with upset renters, this is their business. What we are seeing in the world today is unprecedented and everyone is taking a hit in some way or another. Is it too much to ask that David's should at least refund what I paid that has not gone to the owner yet? Should the loss not at least be shared among all three parties? I knew the risks when I signed the contract. Should I have chosen not to go for whatever reason that might have been, that was on me. It was not the owner or David's fault but my own and I was fine with that. But I do not believe the intend of the agreement made was to make sure the owner and David's is kept whole while the renter gets nothing when a resort is closed, which is the current offering to me.

I’m all in favor of “shared pain” in this situation. Although, it might be difficult for David’s to get some owners to agree with this. And I don’t know how it would work within the framework of the contracts. There are owners who still believe that their agreement with David’s entitles them to the remaining 30% as well.

 

[lanejudy]

I am open to resorts which aren't what I picked but do not want to pay more than I have already spent so I do want the same room type.

Sorry you are caught in this. I'm guessing you didn't purchase any type of insurance on your non-refundable contract, which in hindsight would have been a good decision on your part. However, the above quote is where your expectation is unreasonable. Even WDW can't guarantee this on reservations made directly. Folks who re-schedule are paying the the resort rates for their new dates, including room-type changes that may be necessary to get a room for their new dates. You are asking for something that nobody is getting.

 

[sndral]

You are correct, I am asking to be made whole in some form. I am open to resorts which aren't what I picked but do not want to pay more than I have already spent so I do want the same room type. And the owner I am working with, their points do not expire at the end of this month. And while you are correct, David's is spending hundreds of man hours dealing with upset renters, this is their business. What we are seeing in the world today is unprecedented and everyone is taking a hit in some way or another. Is it too much to ask that David's should at least refund what I paid that has not gone to the owner yet? Should the loss not at least be shared among all three parties? I knew the risks when I signed the contract...

If you knew the risks and wanted to protect yourself why didn’t you purchase insurance?
It sounds like your owner is willing to let you use those points in whatever way you want - in effect those points are still yours to use and you are in the exact same position as owners who’s own vacations are canceled. Maybe you’ll need to go w/ a larger/more expensive villa for fewer days, maybe you’ll need to do a split stay in smaller villas, the choices and limits you are facing are exactly the same as I am facing with rescheduling my own vacation which was supposed to start 3/31 using my own points. DVC isn’t offering to ‘make me whole’ for my scheduled stay & villa type, it’s up to me to be flexible and make alternate arrangements if I can. If I can’t, then I’ve wasted my MFs and lost a whole lot of points, including the one time use points I bought which DVC isn’t offering to refund me for.

 

[DSquared78]

If you knew the risks and wanted to protect yourself why didn’t you purchase insurance?

Exactly. I have an upcoming stay with purchased DVC points. I knew there were risks involved so I opted for insurance to protect my investment.

You would like to believe that everyone will want to do the right thing and help make the buyer whole. The issue is even if the sellers want to do the right thing maybe they can’t. Maybe the points expire so they won’t be able to resell. Maybe they have been laid off and simply no longer have the money. I assume the points brokers would end up out of business if they try to make everyone whole themselves.

 

[SteveMouse]

I am not choosing to only follow part of the contract. The contract I signed was for point rental for accommodations.

The contract included language specifying the balance paid by the renter is non-refundable AND David's has no liability for changes implemented by DVC. As a PP indicated, a refund may be offered ONLY when the member was a bad actor. In the COVID-19 situation, the member had nothing to do with DVC's action.

There simply isn't a breach. The member supplied the points and made the reservations as promised. They took no action to cancel the reservation. David's took no action to cancel the reservation. The contract explicitly states that David's isn't liable for Disney's actions. Neither David's or the member legally owe you anything. It would be nice if they would help you, and a bigger "nice"(to you) if they incur costs
to help you, but there is no legal requirement form them to, especially as a breach of contract.

Disney, not David's or the member, cancelled the reservation. Your issue is with them (Disney) however you don't have a contractual relationship with Disney. They (Disney) didn't enter directly into a contract with you, and their sales agreement for the DVC membership puts the member as the responsible party for payment, not you.
.
You chose to not take insurance covering Disney's actions. If you had, and the insurance covered pandemics, you should have been/ be made whole. You chose not to purchase any and took the risk of there being an incident. Unfortunately, there was, and you don't have coverage. That was your choice. You opted to reduce what you paid In return for increasing your risk. If you'd rented direct from Disney and/or had travel insurance, you would have reduced risk but at higher cost.

I make the same kind of choices when I book a regular hotel. How confident am I in making the trip? Very? I'll take the advance purchase, non refundable rate. Pretty sure? A week notice rate, if available. Not sure at all? I'll look at rates that can be cancelled as close to my scheduled departure as possible. I almost
always look forward to see what happens if I need to leave earlier than expected. The choice I make impacts my expenses and how much risk I want to bear. Given the pandemic, I may take a closer look at how much risk I want to bear on the future and what insurance options may exist. I don't think I've ever had more than $200 at risk.

We tend to go on cruises for vacation. Because of my particular situation, we have always booked insurance for medical issues/cancellation because we have several thousands of dollars at risk.

Have I paid for a hotel night that I haven't used because I didn't travel and it wasn't cancelable? Yes. There was a bit of an unusual thing because of a issue affecting a family member. I asked the hotel if I could just change my date (the hotel had space on both my original travel and alternate date). They said "no, sorry, no refunds/no credit under your reservation type." I replied "Had to ask! Do you need my credit card again, or can you use the number from the night I missed?" The hotel wasn't at all responsible for my need to cancel. It was my (forced) choice to miss the night. It was my responsibility to pay the hotel.
I had no valid argument about why the hotel should recompense me. It would have been nice if the person who needed me would have helped pay for the night- they knew I was supposed to be out of town, but the situation wasn't really avoidable, but they didn't offer, even though it would have not had an impact on their lifestyle.

You've been presented a lesson. It's your choice as to what you want to take away. Will you buy insurance next time you travel? It's your choice about how you want to manage the risk.

 

[lovethesun12]

The contract included language specifying the balance paid by the renter is non-refundable AND David's has no liability for changes implemented by DVC. As a PP indicated, a refund may be offered ONLY when the member was a bad actor. In the COVID-19 situation, the member had nothing to do with DVC's action.

There simply isn't a breach. The member supplied the points and made the reservations as promised. They took no action to cancel the reservation. David's tool no action to cancel the reservation. The contract explicitly states that David's isn't liable for Disney's actions. Neither David's or the member legally owe you anything. It would be nice if they would help you, and a bigger "nice" if they incur cost to help but there is no legal requirement to.

Disney, not David's or the member, cancelled the reservation. Your issue is with them, however you don't have a contractual relationship with Disney.They didn't enter directly
Into a contract with you, and their sales agreement puts the member as the responsible party for payment, not you.
.
You chose to not take insurance covering Disney's actions. If you had, and the insurance covered pandemics, you should have been/ be made whole. You chose not to purchase any and took the risk of there being an incident. Unfortunately, there was, and you don't have coverage. That was your choice. You opted to reduce what you paid In return for increasing your risk. If you'd rented direct from Disney and/or had travel insurance, you would have reduced risk but at higher cost.

I make the same kind of choices when I book a regular hotel. How confident am I in making the trip? Very? I'll take the advance purchase, non refundable rate. Pretty sure? A week notice rate, if available. Not sure at all? I'll look at rates that can be cancelled as close to my scheduled departure as possible. I almost
always look forward see what happens if I need to leave earlier than expected. The choice I make impacts my expenses and how much risk I want to bear. Given the pandemic, I may take a closer look at how much risk I want to bear and what insurance options may exist.

Have I paid for a night that I haven't used because I didn't travel and it wasn't cancelable? Yes. There was a bit of an unusual thing because of a issue affecting a family member. I asked if I could just change my date (the hotel had space on both my original travel and alternate date). They said "no, sorry, no refunds/no credit." I replied "Had to ask! Do you need my credit card again, or can you use the number from the night I missed?" The hotel wasn't at all responsible. It was my (forced) choice to miss the night. It was my responsibility to pay the hotel. It would have been nice if the person who needed me would have helped pay for the night- they knew I was supposed to be out of town, but the situation wasn't really avoidable, but they didn't offer, even though it would have not had an impact on their lifestyle.

You've been presented a lesson. It's your choice as to what you want to take away. Will you buy insurance next time you travel? It's your choice about how you want to manage the risk.

You make a lot of good points here. I rented points but I have a tendency to think people will try to do the right thing. If I am unable to travel I think it would be in the best interest of the member to make changes to my reservation. I will try to be flexible as well (reduce days/change rooms/change resorts). At the end of the day though it is what it is and I have no plans to try to recover losses if a change in reservation is not possible.

Now if I had my time back would I have purchased insurance? Well obviously for this specific scenario yes. But what would have really happened if insurances were important to me is I would have booked insurance/higher fees for cancellations on flights/hotels/etc and I would have had to do it for years because who knows when this could have happened? In the big picture, doing that, over multiple trips/points rentals I would have spent thousands more over what my (potential) loss would be here and many of those insurances would not have covered pandemics anyway. Plus, considering the ultimate loss here is that I'm not going, I actually end up saving several thousand more in dining reservations/BBB/dessert parties/vacation spending.

I've been debating this back and forth but at the end of the day I just wish everyone could take a step back and always make the assumption most people are good and want to do the right thing because they are. Take a look at what you stand to lose - a few thousand may seem like a lot but at the same time it's for a vacation. I've never been to the poly before. I've been through a 70cm snow storm this year with 40cm on the way and no one would like to be enjoying the Florida sun more than me. But while the thought of not sipping on my lapu-lapu is simply horrifying I think I'll recover. I think about the nice people that have been making reservations for me over the years and I'm just hoping they have good days today and in the coming weeks and eventually I hope this will all settle out soon.

 

[Sandisw]

The contract included language specifying the balance paid by the renter is non-refundable AND David's has no liability for changes implemented by DVC. As a PP indicated, a refund may be offered ONLY when the member was a bad actor. In the COVID-19 situation, the member had nothing to do with DVC's action.

There simply isn't a breach. The member supplied the points and made the reservations as promised. They took no action to cancel the reservation. David's tool no action to cancel the reservation. The contract explicitly states that David's isn't liable for Disney's actions. Neither David's or the member legally owe you anything. It would be nice if they would help you, and a bigger "nice" if they incur cost to help but there is no legal requirement to.

Disney, not David's or the member, cancelled the reservation. Your issue is with them, however you don't have a contractual relationship with Disney.They didn't enter directly
Into a contract with you, and their sales agreement puts the member as the responsible party for payment, not you.
.
You chose to not take insurance covering Disney's actions. If you had, and the insurance covered pandemics, you should have been/ be made whole. You chose not to purchase any and took the risk of there being an incident. Unfortunately, there was, and you don't have coverage. That was your choice. You opted to reduce what you paid In return for increasing your risk. If you'd rented direct from Disney and/or had travel insurance, you would have reduced risk but at higher cost.

I make the same kind of choices when I book a regular hotel. How confident am I in making the trip? Very? I'll take the advance purchase, non refundable rate. Pretty sure? A week notice rate, if available. Not sure at all? I'll look at rates that can be cancelled as close to my scheduled departure as possible. I almost
always look forward see what happens if I need to leave earlier than expected. The choice I make impacts my expenses and how much risk I want to bear. Given the pandemic, I may take a closer look at how much risk I want to bear and what insurance options may exist.

Have I paid for a night that I haven't used because I didn't travel and it wasn't cancelable? Yes. There was a bit of an unusual thing because of a issue affecting a family member. I asked if I could just change my date (the hotel had space on both my original travel and alternate date). They said "no, sorry, no refunds/no credit." I replied "Had to ask! Do you need my credit card again, or can you use the number from the night I missed?" The hotel wasn't at all responsible. It was my (forced) choice to miss the night. It was my responsibility to pay the hotel. It would have been nice if the person who needed me would have helped pay for the night- they knew I was supposed to be out of town, but the situation wasn't really avoidable, but they didn't offer, even though it would have not had an impact on their lifestyle.

You've been presented a lesson. It's your choice as to what you want to take away. Will you buy insurance next time you travel? It's your choice about how you want to manage the risk.

I’ll just say there is a post from an owner in the DVC forums who got an email from the broker and it indicated that since the reservation can’t be fulfilled the contract is not valid.

So, Ithink even the broker has doubts that non refundable applies when he can’t deliver what was agreed to in this case.

The other aspect is the DVC owners allow DVCM manage and make decisions on our behalf so not sure if that can play a role.

In the end you are right, it is a private transaction but I personally don't believe an owner isn’t responsible in this case to refund. But others dont agree.

I have a rental booked for renters in August and I’m preparing not to receive my held back 30% and even refunding if things aren’t turned around

 

[Miffy]

Can anyone recommend a "no questions asked" travel insurance company that would cover full cost of trip?

I don't know if there exists such a thing, but if you book directly through Disney instead of renting points, you have a lot more flexibility, both with rebooking and cancelling. Yes, it costs more, but insurance costs more too. Just something to consider for the future.

 

[MIndy S]

To those admonishing the renters for not purchasing insurance, please try to understand that most insurances do not cover pandemics. I have a rental in June and I purchased a Cancel for any Reason Insurance from a very reputable agency as suggested by the broker and by the kind users on these forums. I checked with them after I heard the resorts were closing, and I was informed that my insurance will not cover cancellation due to a pandemic.

I saw a thread on another forum where an owner received an email from David's that stated that the rental agreement is no longer valid because the accommodations are not available. This makes 100% sense to me. The contracts are all null at this point, since it is an agreement to rent points to be used for an accommodation. Disney has closed the resorts and returned the points to the owners.

If the owner can't reuse the points to secure another accommodation for the renter and doesn't refund the money (and I don't think that they should be expected to, it was not their fault and nobody could have predicted this), the broker will tell the renter "too bad, you are out of luck". Then the renter can file with their credit card. I have already seen reports of renters winning this dispute and being refunded by their credit card.

The brokers are gonna be really hurt by all of this. But I think it is clear that the contracts were not written to include these circumstances.

 

[nkereina]

I’ll just say there is a post from an owner in the DVC forums who got an email from the broker and it indicated that since the reservation can’t be fulfilled the contract is not valid.

One could argue that the renter gives up money and the owner gives up points, so the consideration element of the contract is met. But the counter argument would be that the renter gives up money, and owner gives up points, but points have the implied and conditional aspect of a reservation for staying at the resort as well. The points alone have no value to the renter, so the points AND reservation are part of the offer that the renter has accepted. Since the reservation aspect cannot be met in this circumstance, it could be argued that the contract becomes voidable because the consideration element is no longer met. I haven't read the post, but it sounds like the brokers may be leaning on that if they are saying the contract is not valid. I haven't read the broker's contract, but if its worded in such a way that the owner has to provide points alone, then it wouldn't really be a valid contract from the start because the renter receives no value in that.

Just to clarify, I am not an owner or renter so I'm not on either side. But I'm interested to see how this pans out because of the grey area.

 

[Sandisw]

One could argue that the renter gives up money and the owner gives up points, so the consideration element of the contract is met. But the counter argument would be that the renter gives up money, and owner gives up points, but points have the implied and conditional aspect of a reservation for staying at the resort as well. The points alone have no value to the renter, so the points AND reservation are part of the offer that the renter has accepted. Since the reservation aspect cannot be met in this circumstance, it could be argued that the contract becomes voidable because the consideration element is no longer met. I haven't read the post, but it sounds like the brokers may be leaning on that if they are saying the contract is not valid. I haven't read the broker's contract, but if its worded in such a way that the owner has to provide points alone, then it wouldn't really be a valid contract from the start because the renter receives no value in that.

Just to clarify, I am not an owner or renter so I'm not on either side. But I'm interested to see how this pans out because of the grey area.

It is definitely a mess. There is language that seems to waive liability for changes in operations but that, I believe, was to protect from a renter suggesting they were entitled to a refund if the pool is closed, etc.

It Is just a turn of events that adds another layer and ultimately, it will come down to what happens in terms of renters seeking to say the contract is null and void.

Many renters and owners..myself included who has a contract with the broker to rent a reservation with points to someone in August...when reading that, if they are honest, never gave a thought to that being enforceable if the resort was actually closed and no check in can happen.

Owners contract says the held back funds is released at check in. So, if there is no check in, and there can’t be with a resort closed, is the owner entitled to that? I don’t know.

All I know, is I feel bad for everyone involved, I imagine going forward this specific situation will make its way into contracts so it is clear from the start what remedies will Happen.

 

[Krandor]

You make a lot of good points here. I rented points but I have a tendency to think people will try to do the right thing. If I am unable to travel I think it would be in the best interest of the member to make changes to my reservation. I will try to be flexible as well (reduce days/change rooms/change resorts). At the end of the day though it is what it is and I have no plans to try to recover losses if a change in reservation is not possible.

If you want the ability to change your reservation if you can't do then renting DVC points may not be the right way to go.

The question though is what is "right" here. Nobody in the system (seller, buyer, or broker) did anything wrong. However for those reservations that involve points that are going to expire there IS going to be a loss in the value of those points. The question then is who should take that loss? You argument seems to be the owner and the broker should take the loss and leave you whole but still though they didn't cause this either. It is a bad situation all the way around and there are no easy answers. I don't know what the right answer is here but for those points that are not going to be able to be used, somebody who didn't do anything wrong is going to have to take a loss and it sucks.

 

[lovethesun12]

If you want the ability to change your reservation if you can't do then renting DVC points may not be the right way to go.

The question though is what is "right" here. Nobody in the system (seller, buyer, or broker) did anything wrong. However for those reservations that involve points that are going to expire there IS going to be a loss in the value of those points. The question then is who should take that loss? You argument seems to be the owner and the broker should take the loss and leave you whole but still though they didn't cause this either. It is a bad situation all the way around and there are no easy answers. I don't know what the right answer is here but for those points that are not going to be able to be used, somebody who didn't do anything wrong is going to have to take a loss and it sucks.

I'm not sure how it came across that way? How is changing a reservation for the person that rented from you a loss if they have that option? I guess you mean their time? I specifically I said "I have no plans to recover losses if a change in reservation is not possible" so not sure how you took from that that I think the owner and broker should take the loss and leave me whole when I literally said exactly that I would take the entire loss?

 

[Thumper99]

You make a lot of good points here. I rented points but I have a tendency to think people will try to do the right thing. If I am unable to travel I think it would be in the best interest of the member to make changes to my reservation. I will try to be flexible as well (reduce days/change rooms/change resorts). At the end of the day though it is what it is and I have no plans to try to recover losses if a change in reservation is not possible.

Now if I had my time back would I have purchased insurance? Well obviously for this specific scenario yes. But what would have really happened if insurances were important to me is I would have booked insurance/higher fees for cancellations on flights/hotels/etc and I would have had to do it for years because who knows when this could have happened? In the big picture, doing that, over multiple trips/points rentals I would have spent thousands more over what my (potential) loss would be here and many of those insurances would not have covered pandemics anyway. Plus, considering the ultimate loss here is that I'm not going, I actually end up saving several thousand more in dining reservations/BBB/dessert parties/vacation spending.

I've been debating this back and forth but at the end of the day I just wish everyone could take a step back and always make the assumption most people are good and want to do the right thing because they are. Take a look at what you stand to lose - a few thousand may seem like a lot but at the same time it's for a vacation. I've never been to the poly before. I've been through a 70cm snow storm this year with 40cm on the way and no one would like to be enjoying the Florida sun more than me. But while the thought of not sipping on my lapu-lapu is simply horrifying I think I'll recover. I think about the nice people that have been making reservations for me over the years and I'm just hoping they have good days today and in the coming weeks and eventually I hope this will all settle out soon.

I like your post. I’d like to think that everyone is good too. I’m sorry this happened to you and I hope all involved will be made whole.

however as an owner who plunked down multi thousands of dollars to buy DVC and pay my maintenance fees ever year it is hard for me to feel sorry for David’s or any renter. Because of renters as yourself who do this multiple times/or every year to get a cheaper accommodation without outlaying any extra money you simultaneously make it harder for us owners who did put out the money to even get reservations at our home resorts.

It’s quite possible your owner will lose their points in your scenario if you can’t reschedule. I think the only fair thing is if the owner does not lose their points and is able to reschedule/re-rent then they should refund the money. However if they lose their points or can’t use their points (because availability is pretty slim due to the mass amounts of rentals by non owners) then I say they are within their right to not refund all the money. It sucks but the “no refund” policy isn’t there for fun. It’s there to protect an owner from losing their asset and to put the risk on the person who is taking the risk to get a cheaper vacation. I would do everything in my power to try and get accommodation for a renter but asking for the same accommodations at the same price is ridiculous. also If I have to use more points to rebook your vacation you should have to pay me more and the same is true if your new accommodation are less points then the owner should refund the differences.

this is obviously an unprecedented situation but it exposes the real risk of the relatively new “business” of renting points.

again I hope All is worked out for you. It is awful for everyone feeling the loss and disappointment.

 

[lovethesun12]

I like your post. I’d like to think that everyone is good too. I’m sorry this happened to you and I hope all involved will be made whole.

however as an owner who plunked down multi thousands of dollars to buy DVC and pay my maintenance fees ever year it is hard for me to feel sorry for David’s or any renter. Because of renters as yourself who do this multiple times/or every year to get a cheaper accommodation without outlaying any extra money you simultaneously make it harder for us owners who did put out the money to even get reservations at our home resorts.

It’s quite possible your owner will lose their points in your scenario if you can’t reschedule. I think the only fair thing is if the owner does not lose their points and is able to reschedule/re-rent then they should refund the money. However if they lose their points or can’t use their points (because availability is pretty slim due to the mass amounts of rentals by non owners) then I say they are within their right to not refund all the money. It sucks but the “no refund” policy isn’t there for fun. It’s there to protect an owner from losing their asset and to put the risk on the person who is taking the risk to get a cheaper vacation. I would do everything in my power to try and get accommodation for a renter but asking for the same accommodations at the same price is ridiculous. also If I have to use more points to rebook your vacation you should have to pay me more and the same is true if your new accommodation are less points then the owner should refund the differences.

this is obviously an unprecedented situation but it exposes the real risk of the relatively new “business” of renting points.

again I hope All is worked out for you. It is awful for everyone feeling the loss and disappointment.

I'm honestly really confused with all these responses. I said a few times in my post it's just a few thousand and I am o.k with this loss if that's what happens (also said I think the member should change if that option is there). I think that is what should happen. I honestly could not care less about what I spent on this rental right now.

I don't understand why people responding to me are saying the owner is within their right not to refund. That's what I said too? I agree they should absolutely not do that. I said I would not try to recover losses (my thought process being I am the one that took that chance).

I just think if Disney is giving them options why wouldn't they try to take advantage of that for you if it is within their ability to do so?

 

[DGsAtBLT]

I like your post. I’d like to think that everyone is good too. I’m sorry this happened to you and I hope all involved will be made whole.

however as an owner who plunked down multi thousands of dollars to buy DVC and pay my maintenance fees ever year it is hard for me to feel sorry for David’s or any renter. Because of renters as yourself who do this multiple times/or every year to get a cheaper accommodation without outlaying any extra money you simultaneously make it harder for us owners who did put out the money to even get reservations at our home resorts.

It’s quite possible your owner will lose their points in your scenario if you can’t reschedule. I think the only fair thing is if the owner does not lose their points and is able to reschedule/re-rent then they should refund the money. However if they lose their points or can’t use their points (because availability is pretty slim due to the mass amounts of rentals by non owners) then I say they are within their right to not refund all the money. It sucks but the “no refund” policy isn’t there for fun. It’s there to protect an owner from losing their asset and to put the risk on the person who is taking the risk to get a cheaper vacation. I would do everything in my power to try and get accommodation for a renter but asking for the same accommodations at the same price is ridiculous. also If I have to use more points to rebook your vacation you should have to pay me more and the same is true if your new accommodation are less points then the owner should refund the differences.

this is obviously an unprecedented situation but it exposes the real risk of the relatively new “business” of renting points.

again I hope All is worked out for you. It is awful for everyone feeling the loss and disappointment.

Renting is beneficial for the owners who choose to rent their points out just as it is for the renters. You (as in general you, owners) are not renting out points to do renters a favour. Weird to view it as such. It’s a mutually beneficial transaction, renters get cheaper accommodations and owners get to cover their dues and make a bit of money, and find more flexibility with their vacations.

Unless I’ve been doing it all wrong and someone out there is renting out their points and not charging for it? Point me in the direction of those owners, please.