Cruise and Theme Park Operational Updates due to Coronavirus

[DGsAtBLT]

When it comes to the SAB, it being closed is mentioned for the DVC reopening. It really doesn’t make sense to open SAB for just BCV given SAB’s massiveness and BCV’s relatively small size. I wouldn’t assume this means SAB will stay closed when the hotel side of BCV opens.

I agree.

The BC quiet pool and BCV pool aren’t enough when the hotel side opens. And especially if YC opens with it.

 

[OnceUponATime15]

Not sure if this has been posted.. if so @rteetz feel free to delete. I’ve been MIA for a few days & am still catching up...

https://blogmickey.com/2020/06/disn...tes-on-dining-transportation-hotels-and-more/

 

[New Mouse]

When it comes to the SAB, it being closed is mentioned for the DVC reopening. It really doesn’t make sense to open SAB for just BCV given SAB’s massiveness and BCV’s relatively small size. I wouldn’t assume this means SAB will stay closed when the hotel side of BCV opens.

Disagree considering no parks are open

 

[Marionnette]

Happy to see that Enchanted Rose will be open but dining options at GF aren’t so great.

 

[rteetz]

Not sure if this has been posted.. if so @rteetz feel free to delete. I’ve been MIA for a few days & am still catching up...

https://blogmickey.com/2020/06/disn...tes-on-dining-transportation-hotels-and-more/

All the tweets I posted within the last half hour

 

[IceSkatingPrincess]

Heads up to anyone booked between June 22 - July 4. If you have a reservation during that timeframe, you should decide what you would like to do with your reservation and contact WDW (or your TA). My TA just sent this to me (I'm sorry it's so long - I just copied and pasted what she shared with me):

As part of our plans for a phased reopening of Walt Disney World® Resort, select Disney Deluxe Villa Resorts and Disney’s Fort Wilderness Resort & Campground will begin to reopen to Guests on June 22, 2020 – ahead of our Theme Parks.

Your Clients may be receiving email communication from us if they have a Resort hotel booking between June 22, 2020, and July 4, 2020, if we have their contact information. We are asking them to contact their Travel Professional, but since we cannot reach all of your Guests, we request that you contact your Guests regarding their reservation adjustments and all of the information in the example Guest email below. We need them to confirm, modify or cancel their Disney Resort hotel reservations or Walt Disney Travel Company packages by June 12 for the travel period above.

Please see below for an example of the email your Clients will be receiving, including links to “Know Before You Go” information. For more information on sharing “Know Before You Go” details with your client, see the Disney Travel News post here.

Also, please note that we have updated our policy regarding change and cancellation fees. Click here for details.

For your Clients wishing to confirm their reservations:

• Contact the Disney Reservation Center to notify our team of your Guest’s confirmation.
• As needed, our team will move Guests from closed to open resorts during this time. This move will be at no additional cost to your Guests. Note that they won’t have an option to modify to another resort of their choosing for this reservation.
• As previously communicated, for Guests who had a dining plan, we will be modifying their package to remove the dining plan.
• If guests staying in our resorts before park opening on July 11, 2020, want to keep their reservation, they will be downgraded out of the ticket package and the package price will be reduced. Alternately, they can move their reservation to new dates, or cancel.

For Guests wishing to modify their reservations to a future date in 2020:

• Contact the Disney Reservation Center to modify their booking to a later date in 2020.
• If your Client would like to modify to a date on or after July 11, 2020, they may only modify to one of the announced opened resorts, based on availability. Guests will be responsible for any higher rates.
• Travel protection may be moved to a new reservation in 2020. The Guest will be responsible for any difference in price.

For Guests wishing to cancel their reservations:

• Contact the Disney Reservation Center to notify our team of your Guest’s cancellation.

SAMPLE GUEST COMMUNICATION

Returning to a World of Magic

Though some of our experiences have changed, the magic never fades. It never wavers. And it’s still waiting for you to come and experience it. That’s why we are excited about your upcoming stay at a Disney Resort hotel.

But to help you confirm if now is still the right time for your visit, please review the following operational updates and contact your Travel Professional to confirm, modify or cancel your upcoming visit.

Here are a few of the changes:

HEALTH AND SAFETY MEASURES

While visiting Walt Disney World Resort, all Guests ages 2 and older—along with all Cast Members—will be required to wear face coverings. To learn more about this and other measures we have put in place, visit here.

THEME PARKS & EXPERIENCES

Our Theme Parks and Water Parks will still be closed during your travel dates. We will begin a phased re-opening on July 11. However, Disney Springs is currently in a phased re-opening with many retail and dining locations ready to welcome you. For more information on locations open at Disney Springs, please visit here.

RESORTS

Many Disney Resort benefits and amenities may be temporarily unavailable. Select Disney Deluxe Villa Resorts and Disney’s Fort Wilderness Resort and Campground will be open during your travel dates but other Disney Resort hotels will remain closed. Check here for the latest details.

If you have a reservation at a Disney Resort hotel that won’t be open during your travel dates or if you have a room and theme park ticket package, you can choose to modify your plans by contacting your Travel Professional.

DINING

During your stay, dining locations and experiences may be limited to manage capacity and foster physical distancing. To learn more about available dining options, visit here.
TRANSPORTATION

Resort transportation around property will be available in limited capacity to allow for physical distancing. Also, if you are arriving via Orlando International Airport, you may still take advantage of Disney’s Magical Express Service. Details here.
We know a stay here during this time will be different. But the world needs magic now more than ever. And we can’t wait to have you here with us. Hope to see you real soon!

Contact your Travel Professional to learn more about your reservation options and next steps.

Response requested by June 12, 2020.

This has a lot of great information thank you for sharing it

 

[cakebaker]

Your Clients may be receiving email communication from us if they have a Resort hotel booking between June 22, 2020, and July 4, 2020,

July 4 seems like an odd deadline, wonder what they intend to do with dates between July 5 and opening?

 

[Sandisw]

When it comes to the SAB, it being closed is mentioned for the DVC reopening. It really doesn’t make sense to open SAB for just BCV given SAB’s massiveness and BCV’s relatively small size. I wouldn’t assume this means SAB will stay closed when the hotel side of BCV opens.

Here is why I think we may see SAB stay closed longer...it will need to be limited and how are they going to do that...you would literally have people line up before hand to get in.

As mentioned, people choose those resorts for that pool. It may just be easier to close for a few months so not to have to deal with that aspect.

 

[IceSkatingPrincess]

• As needed, our team will move Guests from closed to open resorts during this time. This move will be at no additional cost to your Guests. Note that they won’t have an option to modify to another resort of their choosing for this reservation.

This is particularly interesting to me. I wonder if this will end up as a one off for whatever reason or as a precedent moving forward...

 

[TheMaxRebo]

That info will come out "soon"

 

[cakebaker]

This is particularly interesting to me. I wonder if this will end up as a one off for whatever reason or as a precedent moving forward...

It was me too, just wondering why it’s dated only until July 4.

 

[rteetz]

https://twitter.com/x/status/1269398116140298247

 

[NoTime42]

Of all the feature pools, SAB requires the greatest number of lifeguards, so this isn't surprising.

The things I liked was that leisure pools will be open 24 hours again - yay!

24 hour leisure pools (again) WooHoo!!!!
(Past 2 years have been weird, come back from an early 10pm MK closure and nothing to do at the resort. Now with even earlier closures, it’s great to hear swimming will be a night option, again!

 

[Mom2Anna&Elsa]

It was me too, just wondering why it’s dated only until July 4.

Because July 5th is when park previews start?

 

[Arguetafamily]

"Disney will be requiring guests to have a confirmed Disney hotel reservation OR a confirmed dining reservation (if not staying overnight) to enter the resort hotels."

So no DVC resort hopping

 

[IceSkatingPrincess]

It was me too, just wondering why it’s dated only until July 4.

Maybe that is the end of the first "wave" and we will see rolling movements like how we saw rolling cancellations? Maybe that date grouping has some other special significance?

Hopefully we get some clues this week.

 

[DGsAtBLT]

Because July 5th is when park previews start?

My guess as well.

Or possibly phased openings of other resorts.

 

[Marthasor]

July 4 seems like an odd deadline, wonder what they intend to do with dates between July 5 and opening?

I have no clue. I have to say, though, I'm happy they released this today. I was sort of prepping myself for something on Thursday since that seemed to be the day they were announcing things week-to-week on a rolling basis. To get some news on modifications yesterday and then some more today - that's progress!

 

[Marthasor]

Because July 5th is when park previews start?

Ooooh - you could be on to something!

 

[Brianstl]

Here is why I think we may see SAB stay closed longer...it will need to be limited and how are they going to do that...you would literally have people line up before hand to get in.

As mentioned, people choose those resorts for that pool. It may just be easier to close for a few months so not to have to deal with that aspect.

All feature pools are going to have to be limited because of demand for them among guests is going to be higher when the hotel side opens due to staggered operating hours, no park hoping and guests that can’t get into any park on certain days.