Cruise and Theme Park Operational Updates due to Coronavirus

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Marthasor said:
What kind of ticket do you have?
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So initially it only allowed me to book 3 days. Then I got question marks on my guests and it asked me to link tickets which were already linked. I closed out and reopened another session and it let me book the rest of my 6 days...
 
OMG FINALLY! I just finished booking my August park days. Turns out some sort of glitch prevented me from being able to reserve my parks because I have an AP AND we had dated tickets that were part of the free dining spring recovery deal earlier in the shutdown. And after I saw someone post that you HAVE to use the tickets you book parks with AT the park it made me reach out to my TA and let her know I felt that was the problem. She was hold with Disney for 2 hours and then even they had a hard time removing the extra dated tickets but AS SOON as he did I was able to reserve my parks no problem! I hope anyone out there still having problems might be able to use this info for their issues too!
 
AmberMV said:
OMG FINALLY! I just finished booking my August park days. Turns out some sort of glitch prevented me from being able to reserve my parks because I have an AP AND we had dated tickets that were part of the free dining spring recovery deal earlier in the shutdown. And after I saw someone post that you HAVE to use the tickets you book parks with AT the park it made me reach out to my TA and let her know I felt that was the problem. She was hold with Disney for 2 hours and then even they had a hard time removing the extra dated tickets but AS SOON as he did I was able to reserve my parks no problem! I hope anyone out there still having problems might be able to use this info for their issues too!
Click to expand...

Thank you for this info. I have a feeling that is the problem I may be having too. I have expired 7 day hoppers from last year, 4 day hoppers from the free dining package plus my activated AP for both my son and I.

Still, I can only make 1 day of ressies. Which doesn't really make sense, but none of this mess has! On hold over 5 hours now.... Disney, I am NOT giving up! I've come this far and there is no way I'm backing down now!
 
AmberMV said:
OMG FINALLY! I just finished booking my August park days. Turns out some sort of glitch prevented me from being able to reserve my parks because I have an AP AND we had dated tickets that were part of the free dining spring recovery deal earlier in the shutdown. And after I saw someone post that you HAVE to use the tickets you book parks with AT the park it made me reach out to my TA and let her know I felt that was the problem. She was hold with Disney for 2 hours and then even they had a hard time removing the extra dated tickets but AS SOON as he did I was able to reserve my parks no problem! I hope anyone out there still having problems might be able to use this info for their issues too!
Click to expand...

Oh I am SO HAPPY FOR YOU!! You've been such a trooper with all this. YAY! Now take a nap! :rotfl:
 
With the Park Pass reservations out of the way, my brain decided to immediately find something else to stress about.

Our trip isn't until December, so I started to wonder what will happen to our Park Passes if the park hours change at some point between now and then. Will the times on the Park Pass windows be updated to match? Will we be stuck with the original times, and if so would we, for example, be prevented from entering Epcot until 11 even if the park opens earlier than that, while those with more recently reserved park passes get to enter? I guess we'll eventually find out.

My brain hates me. 😵
 
Emilysmome said:
Thank you for this info. I have a feeling that is the problem I may be having too. I have expired 7 day hoppers from last year, 4 day hoppers from the free dining package plus my activated AP for both my son and I.

Still, I can only make 1 day of ressies. Which doesn't really make sense, but none of this mess has! On hold over 5 hours now.... Disney, I am NOT giving up! I've come this far and there is no way I'm backing down now!
Click to expand...
Same issue I was only able to make 1 park day res! It's the extra tickets I would bet on it! Good luck!
 
AmberMV said:
OMG FINALLY! I just finished booking my August park days. Turns out some sort of glitch prevented me from being able to reserve my parks because I have an AP AND we had dated tickets that were part of the free dining spring recovery deal earlier in the shutdown. And after I saw someone post that you HAVE to use the tickets you book parks with AT the park it made me reach out to my TA and let her know I felt that was the problem. She was hold with Disney for 2 hours and then even they had a hard time removing the extra dated tickets but AS SOON as he did I was able to reserve my parks no problem! I hope anyone out there still having problems might be able to use this info for their issues too!
Click to expand...
SO happy for you!!
 
I hope our families and friends appreciate what we're doing for them!!!! If anyone going through this today gets ANY complaints from anyone going to WDW with you on one of these trips, be sure to let them know that they have an option to stay home while you go and enjoy the trip you have suffered and anguished to book!!!!
 
shoegal9 said:
1) Glad I booked all of my DHS days first, as I am stuck at 7 reservations despite 4 and 9 day trips (so I should have 13 days)
2) After 1.5 hours on hold, finally got through to the # in the "park pass limit" error message and demanded a ticket be put in. he told me to keep trying but it should be resolved by this evening or tomorrow morning at the latest.
3) Am now able to log in immediately now with no waits but still same issue
4) 10 hours of my life I will never get back.
Click to expand...
Say it louder for the people in the back, sister! I'm glad this debacle is done! Now debacle #2 on AP day 😩 😅
 
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