Yes, I agree. I don't understand what the issue is, but it's such a waste of everyone's time that we have to call in to make payments.It is absolutely ridiculous that I can't apply online a $400 gift card that my husband got me today to our room only reservation at CSR. I will actually have to call in just to pay on my balance. Good grief.
Unfortunately, My Disney Experience and your Resort reservation don't really talk. You can always stop by the Front Desk with your gift card and load it onto your room!It is absolutely ridiculous that I can't apply online a $400 gift card that my husband got me today to our room only reservation at CSR. I will actually have to call in just to pay on my balance. Good grief.
I just paid for my trip at CSR online last week, using a credit card though.
No issues.
Used a computer not the app. Is that the difference, anyone know?
I have done this before, is this a new policy now?You also can't cancel a room only reservation online. You have to call for that too. Disney really is way behind the times with this stuff. I wonder why they want to continue to pay people to answer phones to handle these things rather than just make it something customers can do themselves online.
You also can't cancel a room only reservation online. You have to call for that too. Disney really is way behind the times with this stuff. I wonder why they want to continue to pay people to answer phones to handle these things rather than just make it something customers can do themselves online.
I just cancelled my room-only online 2 days ago when I got a better deal booking through a 3rd party. I had to go through "modify" to find cancel.
This. I’ve had no problem using the automated system when paying by credit card. I also pay in full before going and use GF cards to pay for room charges when I’m there. Very easy.when you call to make a payment, it's all through the automated system. It really is not a problem and doesn't put you into a queue as a "live" call would. It's not hard.
The balance on a room-only reservation is charged to the CC on file very early in the morning of checkin day, like 1:00 or 2:00 or 6:00 AM, I can’t remember exactly. I’m not familiar with packages.If you dont pay the balance do they just charge you at the resort?
You definitely can cancel room only. I just did it last week.You also can't cancel a room only reservation online. You have to call for that too. Disney really is way behind the times with this stuff. I wonder why they want to continue to pay people to answer phones to handle these things rather than just make it something customers can do themselves online.
You definitely can cancel room only. I just did it last week.