Disney Genie announcement

[DisneyKidds]

Everyone is allowed their opinion as long as they agree with me. If they disagree they're a cotton-headed ninimuggins and need to be informed of it.

Well done….cotton headed ninimuggins! Haha!!!!

 

[PaladinButters]

but it’s what that exchange represents, in the context of how Disney always used to do business and treat people, that is so infuriating. That story would make a great editorial against Disney though….

This is currently one story of one cast member who does not necessarily represent the way Disney in general treats people. You sound like you're ready to write up some click bait for ITM.

 

[ENJDisneyFan]

I'm just going to post these questions again to make sure I understand parts of this. It got buried already.


Ok I’m trying to understand this all. Not like it matters for me cause I won’t step foot in the parks again till maybe end of next year but.

the extra 2 paid rides. U guys call them ill$? Not LL right?

you can book them back to back at 7 am if on property right? U don’t have to use the 1 and then book second right?

if so I can go on at 7 and grab say rise and Mickey Minnie train for at night in Hollywood studios right?

But they have to be 2 hours apart thought right?


Thanks!

ILL$ can be booked back to back at 7am. You choose the time slot you want (based on availability, of course). They do not have to be 2 hours apart as far as I’ve heard.

ETA- 7am is for onsite guests. Offsite guests book when “the park” opens (it is still unclear to me which park they are referring to though).

 

[mshanson3121]

I'm just going to post these questions again to make sure I understand parts of this. It got buried already.


Ok I’m trying to understand this all. Not like it matters for me cause I won’t step foot in the parks again till maybe end of next year but.

the extra 2 paid rides. U guys call them ill$? Not LL right?

you can book them back to back at 7 am if on property right? U don’t have to use the 1 and then book second right?

if so I can go on at 7 and grab say rise and Mickey Minnie train for at night in Hollywood studios right?

But they have to be 2 hours apart thought right?


Thanks!

Yes to all this but not sure on 2 hours

 

[FCDub]

I have looked and can not find it but is there anyway to see the ILL$ pricing for the rides you may want before the morning of in order to budget out more money?? This is ridiculous. I hate the new system.

It’s been in place for literally one day. Let’s not overreact.

 

[DisneyKidds]

Agree with alot of what you said and I'll continue to push the idea that this doesnt have to cost guests more money. Try to find the money in the Disney budget other places...for us, it's less ADRs. Outside of a few exceptions, while the cost has continued to go up and we love the service we just can't justify doing the amount of ADRs we used (usually avg'd one per day per trip). Now, we're lucky if we do three over a week long trip.

The $250 pp cost (or so) for a 6/7 day trip for ILLs and G+ will come directly out of our ADR, souvenir and snack purchases. I hate that for the table service CMs but it is what it is.

Yeah, people could do that, but it would just make them a hamster on Disney’s wheel, staying in a resort they’d rather not be in, not eating the food they want to eat….generally not doing the things that make a Disney trip worthwhile to them, all so Chapeck can pad a few quarters at the expense of the Disney legacy. I understand, Disney won’t make money off of you as you run their wheel, but someone else will fill your spot at the table service restaurant you skipped, or so Disney thinks. At some point they won’t though, right? I mean there has to be a tipping point….

 

[eva]

We are currently here at WDW. Yesterday we decided to test out Genie+ and two paid Lightening Lane Passes. We went to HS first, then hopped at 4pm to EPCOT. We decided it just isn’t worth the extra money and time it takes to do this. Right at 7am I added Genie+ and chose my first ride, SDD. You can’t choose another ride until 2 hours after the park opens. So at 11am we chose RNR. Then we couldn’t add another ride till 1pm. By that time everything we wanted to ride no longer had slots for Genie+. Slots did seem to open later in the evening, but we were already at EPCOT by then. We did do paid LL for ROTR and Ratatouille. ROTR was worth it, not Ratatouille. Now we are seasoned visitors (DVC since 1997), so we don’t want to ride some of the smaller attractions. And unfortunately that was all that was left by early afternoon. The price for all this was $39 plus tax per person. Interesting test, but not for us.

 

[Sjm9911]

Ok, now did anyone atually use the genie to guide them through the park? I see on here that most used the ll system. But did anyone trust disneys IT to tell them where to go in the park? I would be interested in how that worked out.

 

[lovethattink]

My experience yesterday, ended up at DHS with friends instead of MK as originally planned. We started out not using and lightning lanes. We waited 135 minutes for RotR. The amazing part, I didn’t hear anyone in queue complaining about the wait. The attraction broke down on us and we had to be evacuated. They scanned our bands at the exit and we got a redemption pass to use the Lightning Lane once it was working again.

The kids (all teens) did Rock n Roller standby. It said it was 35 minute wait. But there was a “custodial issue” in one of the cars so the wait time was much longer. Thankfully they weren’t stuck on the ride waiting. But some people were. It ended up about an hour wait.

We used the lightning lane for MMRR. There was another delay right before the preshow. I think we jinxed the rides, lol. There was no preshow.

We had 9 minutes before park closing so we quickly walked to RotR. Got in the Lightning Lane to use our redemption from earlier. Walked right into the preshow without any wait!

I think since we have AP, we will only buy G+ when we have friends and family visiting from out of state. Otherwise, we are fine skipping some attractions.

My only regret from yesterday, was missing my coconut dole whip at MK. DHS doesn't have my favorite snacks.

 

[OhDannyBoy]

We are currently here at WDW. Yesterday we decided to test out Genie+ and two paid Lightening Lane Passes. We went to HS first, then hopped at 4pm to EPCOT. We decided it just isn’t worth the extra money and time it takes to do this. Right at 7am I added Genie+ and chose my first ride, SDD. You can’t choose another ride until 2 hours after the park opens. So at 11am we chose RNR. Then we couldn’t add another ride till 1pm. By that time everything we wanted to ride no longer had slots for Genie+. Slots did seem to open later in the evening, but we were already at EPCOT by then. We did do paid LL for ROTR and Ratatouille. ROTR was worth it, not Ratatouille. Now we are seasoned visitors (DVC since 1997), so we don’t want to ride some of the smaller attractions. And unfortunately that was all that was left by early afternoon. The price for all this was $39 plus tax per person. Interesting test, but not for us.

Why couldn't you pick another ride until 1PM? Was your second one set for 1 PM?

 

[CWTC]

Ok, now did anyone atually use the genie to guide them through the park? I see on here that most used the ll system. But did anyone trust disneys IT to tell them where to go in the park? I would be interested in how that worked out.

We did not. I spent a lot of time removing the genies suggestions because they were creating clutter that I didn’t want.

 

[DisneyKidds]

This is currently one story of one cast member who does not necessarily represent the way Disney in general treats people. You sound like you're ready to write up some click bait for ITM.

I’ve never written clickbait for anyone, anywhere. This one wouldn’t be a bad place to start though! Also, if you think this was a rando suit up the in park cast member chain I’d bet you’d be way wrong. I’m sure the senior in park cast members were given the direction and talking about the “monetization” issues. I mean, what Disney cast member worth a whit would say that garbage on their own in those circumstances?

 

[MakiraMarlena]

the extra 2 paid rides. U guys call them ill$? Not LL right?

Disney calls them Individual Lightning Lane Selections - ILLS. Some like to add the $ to reflect the cost.

 

[katyringo]

Today livingbydisney is showing her genie+, lightning lane and early entry day.

 

[PaladinButters]

I mean, what Disney cast member worth a whit would say that garbage on their own in those circumstances?

That's exactly my point. I'm sure Disney didn't tell everyone - make sure you say 'monetize' because people like it much better when you remind them that they already paid for the thing you are saying no to - and would bet that those are the words of the CM and not the company (or the words of the person telling the story, I wasn't there to hear it).

 

[Marionnette]

Ok, now did anyone atually use the genie to guide them through the park? I see on here that most used the ll system. But did anyone trust disneys IT to tell them where to go in the park? I would be interested in how that worked out.

I believe that Touring Plans will be doing this in the coming days and they will vlog about it.

 

[Sjm9911]

I believe that Touring Plans will be doing this in the coming days and they will vlog about it.

Hope its soon, im running out of time here! Lol.

 

[eva]

Why couldn't you pick another ride until 1PM? Was your second one set for 1 PM?

Our second ride wasn’t till 1:20. I think that my major issue was choosing SDD for our first ride. We didn’t get a time till 11:30. we could have maybe squeezed another LL ride out if we had chosen a less popular ride for our first slot. But SDD was completely gone by 1pm. And I never could get FP+ for this ride in the past. So this ride was on my radar. At 11:00 we got RNR for 1:20. So we had to wait till 1:00 to book another. The slots are pretty spaced out. You are not going to ride—ride—ride on Genie+. Well if you are only looking at minor attractions, maybe.

 

[DisneyKidds]

That's exactly my point. I'm sure Disney didn't tell everyone - make sure you say 'monetize' because people like it much better when you remind them that they already paid for the thing you are saying no to - and would bet that those are the words of the CM and not the company (or the words of the person telling the story, I wasn't there to hear it).

No that’s exactly MY point. Did Disney tell them to specifically say “monitize”? Probably not. However, I’m sure there was a meeting about rollout of Disney+ where the subject was discussed and cast members were told to not provide re-rides or line skips or the kind of random moments of Magic that used to make a difference. “Now that we’ve monetized” got into that cast member’s head someone, because nobody really talks like that on their own!!

 

[rmclain73]

We are currently here at WDW. Yesterday we decided to test out Genie+ and two paid Lightening Lane Passes. We went to HS first, then hopped at 4pm to EPCOT. We decided it just isn’t worth the extra money and time it takes to do this. Right at 7am I added Genie+ and chose my first ride, SDD. You can’t choose another ride until 2 hours after the park opens. So at 11am we chose RNR. Then we couldn’t add another ride till 1pm. By that time everything we wanted to ride no longer had slots for Genie+. Slots did seem to open later in the evening, but we were already at EPCOT by then. We did do paid LL for ROTR and Ratatouille. ROTR was worth it, not Ratatouille. Now we are seasoned visitors (DVC since 1997), so we don’t want to ride some of the smaller attractions. And unfortunately that was all that was left by early afternoon. The price for all this was $39 plus tax per person. Interesting test, but not for us.

I am just asking out of curiosity if you are aware that you can choose a new ride as soon as you scan into a LL. You do not have to wait 2 hours everytime for a new selection. The only you have to wait 2 hours is when your LL selection is further than 2 hours away.

UPDATE: I see you just responded to someone as I was typing this message.