Mle8308
Earned My Ears 1992 - 2007
- Joined
- Apr 18, 2021
Honestly, that was one of the first things that popped into my mind. YEARS ago, when in my Disney Management Program, I did a few weeks at Bell Services as part of the front office rotation. Guests were not allowed into the luggage storage room unless with a bellman and it was usually to identify luggage or if a person wanted one thing out of a bag before their room was ready. And no, at no time should a guest be removing all their luggage from the storage room. The dispatch area should always have a CM (not a bellman) there to assist and assign a bellman to help. I hate to say it, but it probably was because of the tip situation. 99% of the bell services Cast are fantastic, but there are a few who are less than mature. Especially if they have been "stiffed" already that day. Your situation should not have happened.Thank you for saying this, I truly appreciate it! I included the tip part of the story for full disclosure. One member of our party was ill and our last full day was difficult. On check-out day, I was so worried about getting us, and all of our stuff, out on time, the cash just slipped my mind. I genuinely didn't want to believe this was "payback" but you weren't the only replier who suggested the tip COULD be the reason and not that this was commonplace. This reply makes me feel better because it had been on my mind since yesterday. Thank you again!