ANNUAL PASSES ARE BACK!!!

[AfricanLodger]

That happened to me, I had to log back in.

That worked!!! Thanks so much

 

[ftmill]

Same here. Try logging in on a different device if you can. Just log into the site and go right to your cart. That worked for me. They were still in my cart and I was able to complete my purchase online. Good luck!

Congratulations. Was it a straight purchase or were you upgrading?

 

[Girouard7]

Has anyone tried the chat line on the DVC site?

Yes, I did exactly at 9am. They said I had to call member services, and to keep trying if I couldn't get through. They were very busy already.

 

[ftmill]

The outside world always wonders why we do what we do ...

 

[Little E]

@islandbeachnut did you call MS or another number? I keep calling MS and all I get is a busy signal.

 

[wofiesorders]

Exactly what I'm looking to do....did you have 5 day hoppers and can you share the upgrade price per ticket (approx is better than I have now). Thanks!

We paid 487.50 per adult (3) for a 5 day base and 468.50 per child (1). We got the value we paid for the tickets. Purchased at Quantico MWR.

 

[TikiRob]

My husband, who NEVER plans ANYTHING is sitting right next to me & can’t understand why we all have to do this today.

Are they selling that many APs this morning?! Yikes! I need a Incredi-pass... I wonder how the 20th will go.

 

[naman1221]

Are they selling that many APs this morning?! Yikes! I need a Incredi-pass... I wonder how the 20th will go.

If you are DVC, i would buy the sorcerer pass and then try to upgrade it next week (from what I have read, that is an option since its not activated?)

Maybe call to make sure you can do that but at least you will have SOMETHIGN then.

 

[kassonvike]

Has anyone tried the chat line on the DVC site?

Just tried. Much shorter wait but they said they cannot do that through chat. I need to call the number

 

[stevevm]

I feel like they used all of us DVC purchasers as Guinea Pigs

 

[Ralph&Pam]

I have tickets as part of a package for May but haven't paid the final payment yet. Were yours already fully paid?

Yes. We travel tomorrow (for a cruise) and arrive at WDW on April 23rd.

 

[ftmill]

Are they selling that many APs this morning?! Yikes! I need a Incredi-pass... I wonder how the 20th will go.

Either they are selling “that many” or DVC technology sucks or a combination of both. I only started 40 minutes ago. Some of the successful folks appeared to start at 6 am.

 

[ftmill]

Just tried. Much shorter wait but they said they cannot do that through chat. I need to call the number

I called 3 different “the numbers” and I have been on hold for 38 minutes.

 

[ftmill]

I feel like they used all of us DVC purchasers as Guinea Pigs

using DVC members is one of their theme parks.

 

[tjjwis]

I feel like they used all of us DVC purchasers as Guinea Pigs

We make good Guinea Pigs as we all expected it to be a mess, so they met our expectations.

 

[john7994]

Either they are selling “that many” or DVC technology sucks or a combination of both. I only started 40 minutes ago. Some of the successful folks appeared to start at 6 am.

I think the only success that people had starting at 6A was that they may have had APs in their carts before they implemented the queue approach .. As others have mentioned - if you tried earlier and your cart is empty ...try signing in (in a separate browser tab) to see if it refreshes your cart - this seems to get by the queue at least ...

 

[Ms.Minnie]

Called DVC Member Services twice now, same result. Go through the prompts to purchase only to hear "We are experiencing high call volume, please call back later" then disconnected.

When the phone finally rings, I too went through the prompts and goth the same thing.

I'm still in the queue with the message that they are recalculating my wait time. Its' been like that since 9am. Not sure what the means exactly. I have better things to do then sit here wasting my time. I will say I'm not surprised. We have probably jammed up their whole system. Obviously, they were not prepared to handle the volume for these passes.

 

[Meriweather]

Has anyone seen movement in the queue?
And the time is still recalculating.

 

[heynowirv]

Has anyone tried the chat line on the DVC site?

Has anyone seen movement in the queue?
And the time is still recalculating.

minimal but some, approximate waiting time more than an hour.

 

[Chilbert]

Has anyone seen movement in the queue?
And the time is still recalculating.

mine just updated to "more than an hour"