I have to respectfully disagree here. They didn't have to give us a reopening date because that just might not be possible (and I respect that), but there's a lot more they could have done. They could have prepared their call center CMs to answer basic questions (again, not faulting the CMs here). They could have given TAs a heads up prior to the press release so we didn't have find out about this from our clients or on a discussion board (as an aside, we STILL haven't received an e-mail about the press release). They could have reassured us like Universal did by letting us know that they will be paying our commission for PIF reservations through X date but that they couldn't promise anything beyond that (or at least tell us "sorry, but we can't pay you at all from here on out"). As it stands now, we are spending yet another weekend in the dark in complete uncertainty. I'm sorry, but that just isn't fair to folks who have spent years and years supporting a company's bottom line and who have, more importantly, believed completely in a company.
Edit: I really do apologize for my intensity today. It's just been a really emotional week for lots of reasons. I know in my heart that we will learn more in the coming days and weeks. I'm just a bit frayed, as we all are.