MikeRx
DIS Veteran
- Joined
- Nov 3, 2011
Dark side:
We are booked at the Grand, but from the 16-19th, so I think it will be canceled. The reservation phone CM had no idea and said their systems were being updated and to call back in an hour or so...Tried calling back and it was busy...shocked I am... The thing that bothers me is that we were allowed to change this reservation twice in the past week to accommodate their new date windows and now the target moves again without informing the front line CMs of what's going on or how to help guests.
Light side:
We now have to decide if we go and stay off site (Tropicana) or wait and use our back-up July 26-29th reservation at the Grand. We have active APs so we should have a chance of getting a reservation for either set of dates.
Good luck everyone as one ray of hope (opening date) shows a deeper unknown abyss (tickets, hotels and reservations).
We are booked at the Grand, but from the 16-19th, so I think it will be canceled. The reservation phone CM had no idea and said their systems were being updated and to call back in an hour or so...Tried calling back and it was busy...shocked I am... The thing that bothers me is that we were allowed to change this reservation twice in the past week to accommodate their new date windows and now the target moves again without informing the front line CMs of what's going on or how to help guests.
Light side:
We now have to decide if we go and stay off site (Tropicana) or wait and use our back-up July 26-29th reservation at the Grand. We have active APs so we should have a chance of getting a reservation for either set of dates.
Good luck everyone as one ray of hope (opening date) shows a deeper unknown abyss (tickets, hotels and reservations).
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