Hi guys, just thought I'd post some info about getting your contract note from Halifax, I bought my 20 shares this morning, cost just over £100, really gutted I missed out on the commission fee waive offer! After the contract was 'executed', I logged in to web chat to request the contract note in the post. I copied my 'conversation' with 'Rob' and will paste it in case anyone finds it useful.
Basically when I asked for it he said he would register for me, I thought he meant, register me for receiving it in the post, but he meant he will apply for my membership to the shareholders club for me, that makes me kinda nervous, but hopefully will save me a strange phone call to France.
So hopefully the confirmation will be in the post within a few days!
Rob : Good morning, how may I help you?
Emi: Good Morning, I'd like to request a copy of my contract note in the post please.
Emi: I need it for verification purposes from my club
Rob : You can do this online in the "Statements" section of your account.
Rob : Or you can view and print this off online.
Emi: They will not accept a printed version from online
Emi: I have a couple friends who have been able to get one from Halifax also, so I'm pretty sure it's possible
(see above lol)
Rob : You can change the setting in the Contract Note section of the account. May I ask what it is for?
Emi: I have just bought EuroDisney Shares, when you become a member of the shareholders club, you get discounts and priviledges when visiting the resort
Rob : Ok. I believe I can register you for this. Just give me a moment.
Emi: Wonderful, thank you very much
Rob : OK. I can register you for this. Once done, we automatically send you a letter out confirming your holdings with us.
Emi: Ok, that's great, when can I expect it to arrive roughly?
Rob : This will be within the next few days.
Emi: That's great Rob, you're a star, I'm very grateful. Is there anything else I need to know? This is the first time I have dealt with shares.
Rob : No. If you require any further information, please log back on to this service.
Emi: Also since I am logged in to my internet banking you know all my details right?
Rob : I don't deal with bank accounts. Only the share dealing.
Emi: As in, you have to know who I am in order to register me to get the contract note in the post
Rob : I am not registering you to receive the contract note in the post. I am registering you for the Disney Perks. Yes, I have your account details here.
Emi: Ah I see, how can you register me? How does that work?
Rob : We send you a letter out as proof that you hold the stock with us. In some cases, we contact the company directly.
Emi: Right and that's what you're doing for me now, contacting them directly?
Rob : Yes and sending you the letter as proof.
Emi: Lovely, I can go now then?!
Rob : You can. You will receive the letter shortly.
Emi: Excellent, Rob God bless you, you've been wonderful. Have a nice day!
I hope that helps if anyone isn't sure quite what to do.