I went there this trip because a friend had been so looking forward to going there and then Irma happened. She had to cancel her trip. So I took a plushie with me and we did a trip diary for her.
Anyway... the food was okay. I actually liked the taste of the smaller portions at Food and Wine way better. I had the cheese soup and the filet with mushroom risotto. Overpriced, but as I was on the dining plan I was willing to tolerate that.
What really got me was the service though. I did try to dress nicely specifically, but it was way too humid to really dress like I felt it would have been appropriate. And yes, I was carrying a big plush Cheshire Cat with me. I even explained the travel diary thing to my server when I noticed the first odd look.
The treatment I got was curt, to the point of being abrasive. The only real "conversation" we had was when I asked if I could use a snack credit on the cheese soup, only to be snapped at that she could switch the soup for dessert on the Dining Plan. I specifically said okay, let's do that, but I may want dessert later and would just pay OOP.
My entree came before I was even half done with my soup, brought by a different server. Yes, I was taking some pictures of the cat and wasn't steadily eating, but I happened to look at the watch: 6 minutes and 20 seconds. Granted I was a solo adult dining with a plush cat and Pokemon Go was running on my phone... but I wasn't at McDonalds, I thought I could enjoy my meal without being rushed. Then when I was actually done I was waiting over 15 minutes til the entree was back, which of course had been sitting under the heat lamp, and you could tell.
Half way through the main course my server appeared again to scan my Magic Band for the dining plan. My question about dessert was ignored. I decided to go to the Chocolate Studio then because at that point it was blatantly obvious she wanted me out - she came back to try and take my plate away twice while I was still eating. Two businessmen were dining next to me, ordering several expensive wines while I was there. She was all over them.