New Muster Drill Experiences

It has to be loud in a real emergency. It does not have to be that loud for a drill.
I would point out that one of the basic tenants of any successful emergency training is it has to be as realistic as possible. So the horn has to be just like it would be in an emergency. As much as Disney wants to make their cruise a magical experience, to do any less realistic drill could cost lives in a real emergency.
 
I agree that it has to be as realistic as possible and perhaps during the drill they should pass out hearing protection (especially for little ones) as it is deafening.
 
I believe the International Convention for the Safety of Life at Sea (SOLAS) regulations require the General Emergency Signal to actually be sounded as part of the mandatory cruise ship muster drill. Presumably so the passengers are instructed in what it actually sounds like.

This video, taken by a passenger on a Disney cruise, perhaps demonstrates why that requirement is there. While it is clear many people knew what it meant and what to do when the alarm sounded, others appear to not know what it meant. While this situation turned out to be a false alarm, you really do want everyone to at least recognize what that alarm means...


I find the alarm to be physically painful when it sounds. We have cruised 8 times with DCL. My solution ? High quality foam ear plugs with a high noise reduction rating - the kind meant for use in loud environments. The usual ones I use are these by Macks, or something similar by a major reputable brand like 3M (I will not "cheap out" when my hearing is involved): https://www.macksearplugs.com/product/ultra-soft-foam-ear-plugs/ which are noise reduction rating 33. Then, I cup my hands over my ears for an extra layer of protection.

The ear plugs are one part of a two-part strategy though, as obviously walking with hands cupped over your ears is a bit challenging and can be dangerous if you try to do it walking down stairs. They announce the drill (and the horn) well in advance [and post-covid it may be that the muster will be done differently and we won't all gather in the same way, but the horn will likely still sound, so part of this will still apply, you may just be able to be in a different location for the horn(s), like your stateroom). So, we know the time of the muster, and they keep making announcements. We make sure we are in our stateroom well in advance. We check the corridor and note when the crew assemble -- listen to the announcements because they call them to assemble at their stations. Once the initial crew go to their stations, the emergency stairwells are opened up. We feel it is important to take the emergency stairwell so we know how to do it/where it goes should there be an emergency, so once the one for our stateroom is opened, we ask the crew member manning its entrance if it is ok if we go down then, and they have always said yes. So we go down, ear plugs in. This gets us down to the muster station BEFORE they sound the alarm announcing the start of the drill. At the muster station, when they give the warning that the alarm will sound shortly, hands cup the ears until it stops. You can still hear it, it is just muffled, to a point that for me at least it isn't painful anymore. You can hear the rhythm, you know what it will sound like (just lots louder) if sounded in an emergency, etc. If there was a real emergency, I wouldn't care about the loudness as it would be a short-lived issue relative to the much bigger issue of the emergency - plus you can cup your hands and cover for part of it -- I have to do this all the time for e.g. fire alarms at work or in public places [btw - an aside - at work I actually keep a pair of ear plugs in a specic spot on my desk so that if the fire alarm goes off I can use them... makes it soooo much easier!]
I don’t know why I never thought of this! I always have a pair of Mack’s earplugs in my purse and travel bag. The horn is definitely deafening. Must remember to do this next time. Thanks
 
Thanks for sharing. I thought it might be something like that, I figured someone on this board would know more than I do. It is a bit disheartening to see how many people didn't know what to do when it sounded in that video. Of course it was a false alarm, so glad everything was okay, but in that moment they didn't know that. Reminds me of that tragic Southwest flight a couple years ago when the window blew out and they lost cabin pressure-people posting videos/pictures seemed to show who paid attention to the safety briefing and who didn't because half of them were wearing their oxygen masks incorrectly. It's easy for all of us to tune out, espeically if we've heard it many time before (though much easier to do so on a flight than a cruise!), but this is a good reminder that it's important information and we should all pay attention because anything can happen.
What's really horrifying is that people find it more important to get out their phones and record than to focus on paying attention to crew directions during an emergency.
 


Keep in mind that these clueless passengers did go through DCL's standard muster drill. So it's not like the standard drill is that effective. Forcing passengers to line up and listen to loud blasts clearly does not prevent situations like this. People can mentally check out wherever they are if they're just not interested- sad but true. And even people who were paying attention can panic in an emergency and forget the procedure.

There are other methods that could be at least as effective as the standard drill, including a required video followed by the scanning of tags at your muster station to prove that you've been to your muster station and know where it is.

No it doesn't prevent it, but how much *worse* would it have been if everyone had not gone through the muster drill ? Obviously we'll never know, but I would expect much worse.

There are perhaps better ways to do the muster drill, especially with modern technology like smartphones and TVs.

Actually sounding the alarm will still be required unless SOLAS changes.
 
The International Rules of the Road require all vessels to sound one long blast of the vessel's horn when unmooring from a pier, buoy, or anchorage to gather attention from other vessels in the area. And no, they can't turn down the volume - it's a matter of safety. Forewarned is forearmed; the ship will always sound a long blast on the horn when unmooring. Be far away from the forward funnel for the sail away party...
 
From an article about the first sailing of Edge from Port Everglades yesterday: " . . . passengers now also complete the lifeboat safety training on an app to avoid large crowds from gathering."
 


I was on Symphony near the end of 2019 (so pre pandemic) and we were already trailing the e-muster, so I think it would have become a thing (at least for royal and celebrity) even without the pandemic.
This also meant that there were already things in place that they know works, now they have to use it.

Also, crew are trained for guests not having a clue. That's why we all do guest drill once a cruise and an extensive crew drill at least every month.
 
On our Celebrity cruise in October 2019 the muster drill was done in the main dining rooms with everything projected on big screen TVs. But they DID sound the horn.
Every other cruise line I’ve been on has had the muster drill in restaurants/bars/theatres etc. Disney seems to like everyone to stand outside. Absolutely the worst part of the DCL experience (except maybe the price.)

I’m sailing Royal on July 15th and already watched the muster video. They still have the loud horn you have to play to complete the drill but you can turn the volume down so it’s not as insanely loud.
 
Every other cruise line I’ve been on has had the muster drill in restaurants/bars/theatres etc. Disney seems to like everyone to stand outside. Absolutely the worst part of the DCL experience (except maybe the price.)
Muster drills are held at muster stations. Holland America's are generally outside (I am not sure about their newest ship(s)); Princess's and Celebrity's are inside. It depends on the design of the ship. It's important that people know where to go in case of an emergency, so the drill is held at the muster station.
 
Every other cruise line I’ve been on has had the muster drill in restaurants/bars/theatres etc. Disney seems to like everyone to stand outside. Absolutely the worst part of the DCL experience (except maybe the price.)

I’m sailing Royal on July 15th and already watched the muster video. They still have the loud horn you have to play to complete the drill but you can turn the volume down so it’s not as insanely loud.
We must have gotten lucky. We were in a theater on the Dream for muster. Coming from a safety heavy career the closer to reality the drill the better response in a true emergency. Your body kicks into autopilot and you're less likely to freeze or panic.
 
Every other cruise line I’ve been on has had the muster drill in restaurants/bars/theatres etc. Disney seems to like everyone to stand outside. Absolutely the worst part of the DCL experience (except maybe the price.)

I’m sailing Royal on July 15th and already watched the muster video. They still have the loud horn you have to play to complete the drill but you can turn the volume down so it’s not as insanely loud.
This was first for me having cruised Paquet, NCL, RCCL, HAL, DCL and Celebrity. Norm has been outside.
 
Every other cruise line I’ve been on has had the muster drill in restaurants/bars/theatres etc. Disney seems to like everyone to stand outside. Absolutely the worst part of the DCL experience (except maybe the price.)

Not everyone stands outside. DCL uses the Walt Disney Theater as well as Animator's Palate (at least on the classics, not sure about the others) for muster stations.
 
Muster drills are held at muster stations. Holland America's are generally outside (I am not sure about their newest ship(s)); Princess's and Celebrity's are inside. It depends on the design of the ship. It's important that people know where to go in case of an emergency, so the drill is held at the muster station.
Oh I know, but I don’t know why Disney doesn’t have more indoor muster stations. I’ve not been on HAL but on Princess, NCL, and Royal, mine have all been inside.
 
Not everyone stands outside. DCL uses the Walt Disney Theater as well as Animator's Palate (at least on the classics, not sure about the others) for muster stations.
On the Dream class as well. In fact, when we've sailed on the Dream and Fantasy, we've always been in the Walt Disney Theater for our muster stations. Whereas on the Magic and Wonder, I have the unfortunate habit of booking staterooms with muster stations out on deck.
 
We were in the Theater once, but have otherwise always been out on deck. If they change the process and don't require we go to the muster station we'll just do it on our own to make sure we know where it is.

To be honest it isn't the going to the muster station or the few moments of close interaction with other guests that bothers me - it's those who show up at the last second or late that force us to all stay there for 20+ minutes waiting that bother me. If everyone would just go immediately to their muster station at the right time it could be quicker.
 
To be honest it isn't the going to the muster station or the few moments of close interaction with other guests that bothers me - it's those who show up at the last second or late that force us to all stay there for 20+ minutes waiting that bother me. If everyone would just go immediately to their muster station at the right time it could be quicker.

Yep, that's what bothers me too. The rest of us got there on time, and now are just standing around (or sitting, if you're indoors), waiting for those few people who don't know/don't care that we're all waiting on them.
 
Oh I know, but I don’t know why Disney doesn’t have more indoor muster stations. I’ve not been on HAL but on Princess, NCL, and Royal, mine have all been inside.
Generally muster stations are outside on the lifeboat deck or in interior spaces on that deck. The interior stations have outside exits that will allow those in those muster stations to access the boat deck without going up or down stairs or having to walk inside the ship, where, of course, there will be a lot of other people and activity. Apparently, Disney's ships don't have enough interior spaces on the lifeboat deck to put every single passenger for a drill--or an emergency.

Side note: over at Cruise Critic, everytime someone suggests HAL move its drills indoors, the chorus is, "Nope! I want to be at my boat, not in a casino." (Of course, sinkings like the Concordia's show that your boat won't always be available.)
 

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