Just returned from Pop stay. 10 days. A few thoughts. Loved the new room, not location so much! We were in building 7 in the back of beyond. If you go thru tunnel by Roger Rabbit and turn left that’s where we were!
First floor room. I didn’t mind it at all. Rarely heard noise above. One night it sounded like a heard of elephants above me but only lasted an hour. I had a connecting room. My friend was on other side of door. She said she could hear me when I was on the phone with my family. And I don’t talk particularly loud so if you have connecting room be prepared to hear neighbour I guess.
Housekeeping: I will say room was kept clean. But the problem was suppling. Coffee and toiletries weren’t refreshed. I usually took some creamers from food court on my way back to room. But had to phone at various times for coffee, cups, or soap. It was a hit or miss. One housekeeper was very good mid stay at keeping supplies refreshed. Otherwise hit or miss. I’ve never had to phone front desk at any resort before to ask for supplies. I had daily housekeeping.
Busses
more of a miss. Service mostly awful with long waits. Wasn’t uncommon to have 30+ minute wait. Ocassionally felt like we lucked out with only a 10-15 min wait, lol. But that was rare. It has to be the worst bus service I’ve ever had at WDW. No matter what Resort there’s always that morning when 3 of every bus comes except your bus. But at Pop the waits were consistently bad. My friend has had many stays at Pop and said this was the worst she’s ever experienced and she was there last in May.
Building 6 looks to be coming along. I didn’t get a good look inside because paths were blocked but at night lights are on and it looked like furniture was in rooms.
The Pop managers were great. On a phone call to front desk asking for coffee cups, I told CM that room was not being stocked. Manager phoned me back. I had the front desk extension from first day when I asked for a clock. CM left me a VM saying they didn’t have any, and left me extension of desk in case I needed anything more.
On new phones there is no front desk or housekeeping button. Just Resort Services. Which is probably an off site call centre. So I was glad to get a extension #. Picked up right away. Tried Resort Service button once, and all it did was ring.
Also great CMs at Front Desk and Gift Shop. I can’t say about food court, we only ate there once. Mostly there just to fill mugs. Ate at AoA once for dinner. Had make your own pasta. It was good but got the wrong sauce. The rest of my party already had their food and I figured if I had to wait for them to re make my plate my friends would have finished their dinner! So I just ate it with sauce I got.
Luckily I was given a late check out. My leaving day the weather turned, temp dropped from 80s to 50’s and rainy. My DME was 1:30 so didn’t plan on parks, esp with iffy bus service. Too unreliable and didn’t want to miss DME. So I was able to stay in room and finish packing and get some rest before long flight. Had breakfast in food court.
We waited 10 min past pick up time for one family to board
so rude making entire packed bus wait on you. It was a good thing it’s now 4 hrs before flight. If it was the usual 3 hrs I would have been panicked. Security lines looked long. I had TSA pre check so just breezed in.
I enjoyed Pop, but certainly needs some kinks worked on.