Post all SW questions concerns, etc. here...

[Mackenzie Click-Mickelson]

I am thinking refundable fare could be helpful during uncertain Covid times.

This part depends on how frequently you fly and fly SWA. WGA don't come with refundable fare but your money isn't all lost either. You'd get a voucher valid for 1 year from booking date (not flying date) that can be used.

If you book Business Select are you guaranteed A1 - A15 boarding?

Yes you would be but I'll have to disagree with the other person's comment regarding how many people are on the plane. Pre-boards are 1 aspect but so are connecting flights. On flights where you are the connection point people are already on the plane. All that said I wouldn't purchase EBCI and Business Select. I would just do Business Select if you are considering it (for us the cost difference between WGA and Business Select is usually too much). Also keep in mind if there is any slots left from A1-A15 at the gate you can pay for Upgraded Boarded which fills in those leftover spots.

 

[teawar]

This part depends on how frequently you fly and fly SWA. WGA don't come with refundable fare but your money isn't all lost either. You'd get a voucher valid for 1 year from booking date (not flying date) that can be used.

Yes you would be but I'll have to disagree with the other person's comment regarding how many people are on the plane. Pre-boards are 1 aspect but so are connecting flights. On flights where you are the connection point people are already on the plane. All that said I wouldn't purchase EBCI and Business Select. I would just do Business Select if you are considering it (for us the cost difference between WGA and Business Select is usually too much). Also keep in mind if there is any slots left from A1-A15 at the gate you can pay for Upgraded Boarded which fills in those leftover spots.

Good point about people already on the plane with connections. From my experience, there are definitely more people boarding than those connecting through.

 

[Mackenzie Click-Mickelson]

Good point about people already on the plane with connections. From my experience, there are definitely more people boarding than those connecting through.

Mine too on average , I just mentioned it as it's a possibility.

 

[BLTtinkerbell]

If you book Anytime or Business Select and the fare goes down, can you get the difference back?

 

[EACarlson]

If you book Anytime or Business Select and the fare goes down, can you get the difference back?

Yes, same as with WGA except you should get a choice between a TF and back to the original form of payment.

 

[BLTtinkerbell]

Yes, same as with WGA except you should get a choice between a TF and back to the original form of payment.

Thank you!
Can you do it online or do you have to call?

 

[teawar]

Thank you!
Can you do it online or do you have to call?

You can do it online, unless you have a companion pass linked with the flight. In that instance, you would have to call.

 

[Lsdolphin]

SWA keeps adver how safe it is to fly and yet cancelling many flights due to high rates of COVID among their employees...

 

[scrappinginontario]

SWA keeps adver how safe it is to fly and yet cancelling many flights due to high rates of COVID among their employees...

SW employees, like all of us, spend only a certain portion of their time doing their jobs. Personally, I don’t equate sick employees from getting that way at work. It can happen but like all of us, it can happen just going about day to day life too.

 

[Doug7856]

SWA keeps adver how safe it is to fly and yet cancelling many flights due to high rates of COVID among their employees...

From what I've read, the panes are safe due to air circulation, it's the airports that may be problematic. Sitting close waiting for the flight, unknown air circulation, etc.

 

[tlg588]

I was wondering, what’s the air circulation when the plane is airborne vs setting at the gate?

 

[Gitelfor]

Check upcoming reservations for fare reductions. There seem to have been minor adjustments for some flights in certain months...such as in April.

 

[mrsstats79]

Check upcoming reservations for fare reductions. There seem to have been minor adjustments for some flights in certain months...such as in April.

Thank you - just saved 6700 points

 

[Mackenzie Click-Mickelson]

We checked ours for May and right now a tiny reduction only in point value. The price in dollars is still the same but the point amount slightly lower.

We booked my ticket in points and got 32 points back. We're going to keep checking though for a least a little bit longer to see if there's more reductions. For this reason we haven't added EBCI yet for my ticket.

 

[scrappinginontario]

Check upcoming reservations for fare reductions. There seem to have been minor adjustments for some flights in certain months...such as in April.

Thanks! Just saved a few points but more importantly, was able to move to a direct flight to Orlando 7 hours earlier than our original flight. Yay!!

 

[Lsdolphin]

Check upcoming reservations for fare reductions. There seem to have been minor adjustments for some flights in certain months...such as in April.

yes very minor I saved a $1

 

[mickey916]

Just saved $30 for my April trip! Thanks!

 

[Sleepyluke]

Checking to see if I can save today, our flights have gone up 22,000 points for the 4 of us in May, so glad I booked day 1 this go round!!

 

[leeniewdw]

I'm in the process of canceling our Feb trip (many reasons). I may have gone about our points usage incorrectly, so hoping someone can advise. I had a SW Companion pass, so made me + DH reservation on my account, paying my fare with points. That one was easy, I canceled and everything is fine.

We made flights reservations for our adult son + gf using my DH's available points. But I can't see that reservation in his account. How do I go about canceling those??? That's a chunk of points I'd really like to get back!

ETA: I figured it out. Just had to use the conf # (that I got from the activity history) and look it up on the same screen where any active flights for him would be showing. Nevermind

 

[ADisneyQueen]

Did I miss the southwest sale for flights in mid March? My dates are March 19/20 -March 24/25.