Hi Katie,
The hotel had just recently completed a renovation before our arrival, but most of the renovations were to the lobby and pool area. The rooms are definitely not run down and were very clean. There was new carpeting, bedspreads, and new mattresses that were very comfortable (that is so important). The kitchen area of the room looked to be older, but was neat and clean. We did not use the pool, (too much to do at WDW), but there is a tropically landscaped courtyard that the hotel rooms look out over that contains a regular pool, kiddie pool & a hot tub. We also did not do laundry, nor did we eat at the restaurant, so I can't give you any info about that. We paid $76 per night, with a special rate we got out of the Kissimmee/St. cloud tourist booklet. One thing you should be aware of is this hotel does not have interior corridors. As I mentioned above, all rooms open out to a balconied walkway that overlooks the interior pool area. We usually only stay at hotels that have interior corridors; however, we felt very safe at this hotel, and did not feel security was compromised in any way. If you think of anything else, just ask.
Diane