Who is "their"? Tripbound?
I got Tripbound's email and was shocked they would have to completely shut down like that. I've used them before and was planning to use them again in 2021.
I guess I don't know the mechanics of "guest reservations" to know why this type of change by Wyndham would mean that Tripbound, et al, could not provide refunds. And, moreover, completely wipe them out. I would have thought Tripbound would pay for the reservation, then if cancelled for some reason, Tripbound would have to get the refund back from the owner, who in turn would have to get it back from Wydham, which would definitely take some time, but am I missing something? Or is it that the owners feel no compulsion to procure the refund, only to forward it to someone else?