OP: We have read all the bad reviews too. However, we decided to give it a try, because my daughter and her family always eat there and like it. So, we got an adr for our trip a couple of years ago. I was not too sure that it was a good idea.
The food was great! My husband had spaghetti and meatballs and loved it! I love chicken parmasean and their's was fantastic, one of the best I have eaten at any restaurant. The salad was good and fresh and the break service was delicious. Our waiter was attentive. We asked him if something had changed at Tony's recently? He said they had a new chef who was getting great reviews. I am so glad we didn't pay attention to the reviews and tried it ourselves. We have tried other highly rated (by the Disney public) restaurants and were disappointed, so you never know!