SteveH
Where's my Mai Tai?
- Joined
- Sep 8, 1999
@oceanmarina We stayed during a very large convention that used both S & D rooms and facilities, and found the impact very minor - unless I was looking to eat at one of the signature restaurants or hit up a bar at night. They did have a room across from ours that was used all day for sessions and hospitality in the evening, but it was really a non issue for us.
They have closed down a pool for some events at other times (at least once which was shared here), which was a complete shock they would do that with out compensation or alternative or notice. I would most defiantly call the S/D - during the day hours and inquire if there were any closures for your stay, I think it would be worth also sending them a text via the Swan Dolphin Mobile App - keep screen caps and note the date/time and who you talked to - that can give you some muscle if it ends up happening to you.
I am not a fan of TripAdvisor personally, I've read to many baloney "reviews". The person's stay was April 2022 - we had people on this forum there during that time and I can't say I recall any similar reports (you can scroll back and read posts from April/May). The person is also a one hit wonder, just joined TA and posted the complaint with no other feedback about their stay. So I take it with a grain of salt, and while I can see it happening I also know what kind of rude behavior is going on all over the place.
I've also been around resort conventions with kids events going on - and from my experience I'd rather have the adults in most cases.
Only you can decide what to do, but from my experience the issue reports is few and far between and not normal.
They have closed down a pool for some events at other times (at least once which was shared here), which was a complete shock they would do that with out compensation or alternative or notice. I would most defiantly call the S/D - during the day hours and inquire if there were any closures for your stay, I think it would be worth also sending them a text via the Swan Dolphin Mobile App - keep screen caps and note the date/time and who you talked to - that can give you some muscle if it ends up happening to you.
I am not a fan of TripAdvisor personally, I've read to many baloney "reviews". The person's stay was April 2022 - we had people on this forum there during that time and I can't say I recall any similar reports (you can scroll back and read posts from April/May). The person is also a one hit wonder, just joined TA and posted the complaint with no other feedback about their stay. So I take it with a grain of salt, and while I can see it happening I also know what kind of rude behavior is going on all over the place.
I've also been around resort conventions with kids events going on - and from my experience I'd rather have the adults in most cases.
Only you can decide what to do, but from my experience the issue reports is few and far between and not normal.