Quick comparison of Disney's website yesterday evening vs today evening:
Update on Walt Disney World Resort Operations - Including Theme Parks and Water Parks (from WDW's Website as of 3/28/2020, 10 PM ET). Source: https://disneyworld.disney.go.com/travel-information/
The safety and well-being of our Guests and employees remains
The Walt Disney Company’s
our top priority.
As a result of this unprecedented pandemic and in line with direction provided by health experts and government officials, Walt Disney World Resort will remain closed until further notice.
Below, you’ll find information on impacts to current and upcoming plans. Please continue to check back for additional updates.
We appreciate your patience and understanding.
Need to Adjust Your Travel Plans?
If needed, many reservations can be modified online via My Plans. And soon, we’ll share additional options for booking and modifying vacations.
Walt Disney World theme parks, Disney Resort hotels and the Disney Springs area are currently closed and a reopening date has not been identified. For Guests who are interested in modifying their existing travel dates or making a new reservation for a future vacation, reservations are currently available for travel dates June 1 and later. As always, Guests are able to modify these
bookings if Walt Disney World Resort opens before or after that time.
As we previously shared, unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period beginning March 12, 2020 through the closure will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.
To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30. As a reminder, most reservations can be modified or cancelled online. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our
reservation line.
Guests with impacted reservations during the closure period may be eligible for special offers when they call (407) 939-4251— including a package offer that includes a Disney dining plan.
OPERATIONAL UPDATES
Theme Parks & Water Parks
The theme parks and water parks at Walt Disney World Resort are temporarily closed until further notice.
Resorts
Disney owned-and-operated hotels at Walt Disney World Resort are temporarily closed until further notice.
Additionally, Disney's Vero Beach Resort and Disney's Hilton Head Island Resort are temporarily closed until further notice.
Disney Springs
All locations at
the Disney Springs
area are temporarily closed until further notice.
Transportation
All Disney transportation is temporarily unavailable until further notice.
Other Experiences
ESPN Wide World of Sports Complex and miniature golf locations at Walt Disney World Resort are temporarily closed until further notice.
Golf and FootGolf operations (other than miniature golf) remain available on their regular schedule.
MODIFICATIONS, CANCELLATIONS AND REFUNDS
Tickets
Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period beginning March 12, 2020 through the
end of the actual the closure
period will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.
Florida Resident Discover Disney Tickets may be used through July 31, 2020.
Guests who have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through
the the end of the closure
period will be automatically refunded.
For ticket orders, express shipping and standard shipping may be delayed due to the closure.
Resort Rooms and Packages
To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30.
And soon, we’ll share additional options for booking and modifying vacations. Many reservations can be modified or cancelled online. As a reminder, most reservations can be modified or cancelled online. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.
If no action is taken by you before your check-in date for arrivals during the closure period, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.
If you did not book through Disney directly, please contact your travel professional.
A Special Offer for Eligible Guests
Eligible Guests can take advantage of a vacation package offer that includes accommodations at a select Disney Resort hotel, park admission and a Disney dining plan—valid for arrivals most nights June 1 through September 30, 2020 when you book through May 31, 2020.
This offer is valid only for Guests who booked a vacation package or room reservation to stay at a Disney Resort hotel during the
dates Walt Disney World Resort is closed. Offer not valid for reservations cancelled before March 1, 2020.
Call (407) 939-4251 today to learn more about this offer, check availability and book.
Annual Passes
All active Walt Disney World Annual Passes will be extended for the number of days the parks are closed.
Annual Passes with renewal windows ending during the closure will also receive an extension of time to renew.
For Passholders participating in the Annual Pass Monthly Payment program, your monthly payments will continue as scheduled.
Over the coming weeks, Annual Pass details in My Disney Experience will be updated to reflect new pass usage information.
Pass blockout and admission calendars will not be updated during the closure period. Please visit this page for the most updated details.
Dining & Other Experiences
All pre-paid dining and experience reservations impacted by the park closure will be automatically refunded if scheduled between March 16, 2020 through the
end of the closure period.
Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.
All active Tables in Wonderland members will be extended by the number of days the parks are closed.
Groups
If you’re coming to Walt Disney World Resort as part of a meeting, convention, youth program, wedding or other group or celebration, and you have questions about your plans during the closure period, please consult with the organizer of your group or event.
FastPass+
All FastPass+ reservations scheduled for March 16, 2020 through the closure period will be automatically cancelled.
MagicBands
If you have placed an order and received notification that your MagicBands have already been shipped to your home, you will still receive your order.
If you have arranged for your upgraded MagicBands to be delivered to you at your Disney Resort hotel for an arrival date from March 20 through the closure period, your order will be automatically cancelled and you will receive a refund of the amount you paid for the MagicBands.
While the Walt Disney World theme parks and Resort hotels are temporarily closed, we are not currently accepting new MagicBand orders linked to Walt Disney World Annual Passholders or Disney Resort hotel reservations
