Zero Points

[kes601]

Anybody else having all rooms come up as zero points. It started in the last hour or so.

 

[meekey7197]

Yup. Disney IT is the best

 

[kes601]

Yup. Disney IT is the best

I reported it via chat but I don't think the CM much cared. Tried to tell me to do incognito, etc. Browser issue isn't going to modify the number of points a room costs. Might help if others reported it as well.

 

[Good Ol Gal]

Yep - and now I'm getting the dwarfs.

 

[Sandisw]

Just tried to waitlist and sure enough, it’s broke!

 

[zachatak]

As if everyone here needed one more confirmation, I can confirm "it's broke". I was just trying to modify my July 4th week res and all days show unavailable and zero points.

 

[SleeplessInTO]

Same. I’m taking this as a sign from the universe not to modify my May trip lol.

 

[kes601]

Anybody else care to report it to a CM?

 

[EatMoreVeg]

They are aware. I just called Member Services as I needed up use some transfer points to book a reservation. Cast member told me the booking tool was down and they are "actively working on it". Asked me to call back in a few hours.

 

[mybabesuz]

It probably crashed because 1000's of members went on to book vacations because they are giving us back annual passes.

 

[kes601]

They are aware. I just called Member Services as I needed up use some transfer points to book a reservation. Cast member told me the booking tool was down and they are "actively working on it". Asked me to call back in a few hours.

Thank you. Better than being told to use incognito mode.....

 

[Claudia1]

Same. I’m taking this as a sign from the universe not to modify my May trip lol.

I agree! I've been stalking to change an early May ressie but I hesitate to change it if something pops up

 

[Donna M]

I didn´t have a problem making my reservation around 5pm.

 

[kes601]

I didn´t have a problem making my reservation around 5pm.

It went down between 5 and 6.

 

[Narcoossee11]

Remember, the CM you talk to only can report problem, not fix it.

 

[disneyyes]

Seems fixed now…

 

[kes601]

Remember, the CM you talk to only can report problem, not fix it.

I'm aware. But the CM I chatted w/didn't grasp the issue was on the DVC side. An incognito window is not going to solve an issue w/the server reporting incorrect points.