Hurricane Irma?

[JerseyJanice]

Thank you for your responses

My friends and I treat our children as if they were our own, and I bet you and your friends are the same way.

 

[AngiTN]

Some may have missed this post but it's interesting and sounds probable about why you aren't seeing your reservation updated yet.

I called this morning to cancel 2 tours - only 1.5 hours on hold - but got some useful information about the cancellation/change process.

All cancellations/changes require the CM to fill out a form to get the fees waived. That form is sent over to a team which has to process the fee-removal manually. They are backed up ( no surprise) and it will take them several days to get it all processed. Our packages and reservations will still show up on MyDisney until they get them processed, likely several days from now. Once they do get them manually processed, money will be refunded to the credit card on which it was charged. The cancellation will have the same transaction ID as the confirmation code of the original transaction. So, if my tour had transaction code DIS123, the cancellation and refund will have the same code of DIS123. That will help you if you need to follow up.

Good luck to everyone!

 

[Mrscompgeek]

I have family in the path of this storm and they are doing everything they possibly can to get out.

Yes this!!! I have family in Florida and they said do NOT come down if you dont have to be here. Its a nightmare.

Everyone who posts on this board is crazy Disney people, I think we all understand how devastating it is to cancel or postpone a trip. People have every right to feel sad and vent.

But FYI, if tourists had been around competing for resources while my family was digging out of 3 feet of flood water in our houses during Sandy, I would have given them the Jersey middle finger salute. If that makes me a bad person, so be it.

Not saying that Orlando is going to get floods or damage, we don't know what will happen. Reason why it's best to stay away if possible.

Yes!

No, I'm not from Florida but we have family in florida and family in southern alabama about 2 miles from the florida line. They are all saying you do not even want to try to come to florida right now. Its insane. My alabama family says its insane in alabama with evacuees.

 

[MickeyMinnieMom]

So, not to beat a dead horse, (and no offense meant to horse lovers), if I cancelled over the phone last night I can be confident that it is done even though I don't see it yet on MDE? I don't mind calling later to check, but hate to take up time from other people who really need to get through to actually make changes.

Based on my experiences with MDE over the years, I would not be at all surprised if there is a delay in having the changes appear -- even in addition to what AngieTN posted above. That happens under normal circumstances with MDE, let alone with all of these changes being made in the system right now.

My anecdotal info:

• I added 2 days onto the end of an Aug18 DVC stay today. MDE still showing my original checkout date, even though the DVC site shows it correctly.
• I canceled an ADR yesterday... it's still showing on MDE though I can't modify it because "someone ate the page".

I think it could just take some time. I'd personally keep records of my call, and call back in a few days after the storm if it's not showing up by then.

 

[yulilin3]

Just something to lighten the mood. Here's how Publix is preparing

 

[TACK]

So, not to beat a dead horse, (and no offense meant to horse lovers), if I cancelled over the phone last night I can be confident that it is done even though I don't see it yet on MDE? I don't mind calling later to check, but hate to take up time from other people who really need to get through to actually make changes.

That's my frustration. It's still showing as a check-in even though I cancelled via phone yesterday. I do not understand why for everything else (car, air) I receive an email confirmation except for cancelling the WDW room. I kind of want to move on from this trip.

 

[Mrscompgeek]

So, not to beat a dead horse, (and no offense meant to horse lovers), if I cancelled over the phone last night I can be confident that it is done even though I don't see it yet on MDE? I don't mind calling later to check, but hate to take up time from other people who really need to get through to actually make changes.

My travel agent cancelled mine Wednesday and it still doesnt show cancelled. She said they are soooo backed up with cancellations that they are delayed. I wouldnt worry just yet.

 

[yulilin3]

Just an FYI on road conditions from last night.
My son works at Universal Orlando, there was no traffic coming back home, he takes Universal Blvd. to John Young Pkw and then the 417 and the gas stations he passes were operating as normal, no line and no gas outages.
(I'm not saying there's no traffic anywhere just locally around this area of Orlando)
Also Universal provided Team Members with full packages of 24 20oz bottles of water for $5

 

[Marionnette]

No one is suggesting otherwise. Naturally. But having it a 4 and then gaining a bit is still better than having it a 5 and gaining a bit. Silver linings.

Cat. 5 is 157+ mph winds. This storm is not that far away from having been a Cat. 5. Does it really matter if it slams into southern Florida as a Cat.4 at 150 mph or as a Cat.5 at 158 mph?

 

[AngiTN]

Cat. 5 is 157+ mph winds. This storm is not that far away from having been a Cat. 5. Does it really matter if it slams into southern Florida as a Cat.4 at 150 mph or as a Cat.5 at 158 mph?

You are missing my point.

 

[Firescape]

Ive been reading where some were able to keep their entire package price in tact (room rate) even when rescheduling.
We have rescheduled for next month and we are having to pay the difference in cost for the time but unfortunately are getting a downgrade from Art of Animation to All Star Music (AHHHHHH). I can pay even more than what we are already paying more to upgrade to my original resort. Does this sound right? I get that next month is busier. I am just going off of other posters here who said they had their original rate honored.

We were scheduled to arrive yesterday. We actually were already in Chicago where we would have flown out of when the decision was made to cancel. We made a day of it yesterday and came back home to Indiana. After seeing the projections tighten up and knowing I had a friend who just went through the storm in St Martin (his pictures are devastating and they barely survived in the shelter. The airport was destroyed and he and his wife are trapped there with no power or supplies), I just couldn't go through with taking my family down. I kept feeling hopeful when I saw other posters here confidently stick it out, which I wanted to do. Then after we cancelled, the airport announced a shutdown on the day before we would have left. Great decision.

I pray the best for everyone! I personally don't believe this will be the same as Matthew. That was a dusting in comparison. I do believe that in my heart that Orlando could fair better than most of the rest of Florida!

 

[AngiTN]

Just an FYI on road conditions from last night.
My son works at Universal Orlando, there was no traffic coming back home, he takes Universal Blvd. to John Young Pkw and then the 417 and the gas stations he passes were operating as normal, no line and no gas outages.
(I'm not saying there's no traffic anywhere just locally around this area of Orlando)
Also Universal provided Team Members with full packages of 24 20oz bottles of water for $5

Sounds like things are still fairly good in Orlando proper. That's good.
Are the kids coming with you to AoA tomorrow? (I meant to tell you, I'm pretty sure I saw your son perform when at Universal in June, I need to find my pic to post to show you, I'll have to dig through them but he sure looked like the pic you posted a while back) sorry to veer off there.

 

[Roxyfire]

So, not to beat a dead horse, (and no offense meant to horse lovers), if I cancelled over the phone last night I can be confident that it is done even though I don't see it yet on MDE? I don't mind calling later to check, but hate to take up time from other people who really need to get through to actually make changes.

It seems like it'll be ok. I'm sure their systems are completely overloaded right now. With so many cancelling I think they'll get everything caught soon. I don't believe they would leave anyone on the hook like that. Just my personal opinion.

 

[AngiTN]

I pray the best for everyone! I personally don't believe this will be the same as Matthew. That was a dusting in comparison. I do believe that in my heart that Orlando could fair better than most of the rest of Florida!

Yes and Yes.

I bet you couldn't keep your price if you tried to switch to Oct because Oct was blacked out of most promos, other than room only. I'm not sure that kept their rates moved to Oct. I think many moved to other dates

 

[Lisa F]

You are missing my point.

I think the point is that for purposes of this thread some people are feeling bad and second guessing cancelling because the storm is "weakening." It is still a very large, powerful and dangerous storm and no one should take the sign that it's dropped to about 150mph top wind speed as a sign that they should, in fact, try to come to Orlando during this storm because now it is "just a cat 4". Even a cat 3 storm can do TREMENDOUS damage when it makes landfall and cat 1-2 can cause quite a bit of disruption as well. Weakening is a relative term, it is still a very very large, fast moving and strong storm and no one should stop being vigilant because it's "only" a cat 4.

 

[DisneyDeb83]

On a lighter note, and off topic, thanks to the "likes" that I receive on my posts. I don't post often, but have done a lot lately. I get such a thrill when someone likes me! How silly is that?

 

[xWilliam]

Latest NHC has Irma at cat 2 by the time it goes over Orlando. Better than 4-5. WDW will probably be fine.

 

[ITALIANNYC]

At this point, Disney should be telling people not to come or at least close the park Sunday and Monday with an announcement by now.

That's my opinion

 

[Belle1962]

From our governor and others:

Express Lanes in I75 will remain Northbound at all times. NO TOLLS required. Use them.

Call 511 for non-emergency assistance (but still call for accidents, flat tires, etc.)

Asking those who are coming North to go up to North GA for shelter (as opposed to staying in South GA)

I 16 will have contra flow (I forgot what start time) so no EAST bound traffic --at all.

All State parks will be open (Go to gastateparks.org for info). No fees or pet fees. DNR will not turn anyone away (not sure how this will work but it's what they said) I know the state park next to me (Red Top Mountain) has an actual lodge and other parks have non camping facilities/lodges/cabins. (I would never have thought to look into shelter there.)

Hopefully this entire press conference will be online somewhere.

---------------

 

[grumpy28]

I canceled on Wed night. It was gone from my Disney account immediately, however when I logged in this morning, the reservation meshed with another reservation I have, and is showing check in from Sept 9- Oct 24! The Sept 9 hotel is gone and has joined the Oct hotel. I'm not worried. It'll all get sorted out. I only wish I was staying that long (not in a hurricane of course!).