neurosx1983
Mouseketeer
- Joined
- Nov 16, 2019
If something happens while you are actually on your trip and your itinerary changes (like you can't get into France) ABD absolutely pays for the new accommodations. I know several people whose Japan trips and China trips were affected by bad weather, and changing the flights, changing transportation, changing hotels, setting up alternative activities, etc, was all handled by ABD and was seamless & transparent to the Guests (well, except for the fact that they weren't where they expected to be). That's definitely one of the pluses of traveling with a company like ABD.
(And actually, this would all be true if something happens *before* your trip leaves, too).
Sayhello
I actually totally agree with this. I think if something happens DURING a trip, you wouldn't want to be with anyone other than ABD.
One of our guides in Italy told us a story of a group on the London/Paris trip where the eurostar had broken down the day they were to go to France. Disney arranged for a private jet to take them to Paris instead.
So yes, with actual emergencies I think they would be great. My problem with them now is that there actually is a crisis going on and they're STILL going through with a trip. That's negligent in my opinion.