SpoonfulofSugar
DIS Veteran
- Joined
- Mar 20, 2005
We had a club level stay for the closed period. MS called and explained that Jambo was not opening at this time so they were calling to help us relocate. She said "you had Jambo club level booked for xxx pts and we have (insert any resort name) available for yyy pts or I could look at another resort".This might be the first we’ve heard of how they are handling CL bookings during the closure period. I confess, I do have multiple horses on this race, but I am very interested in your experience here. Am I understanding correctly that you had a CL stay booked, the resort was flat-out closed, and they moved you to another resort (Kidani?) at a higher price than you paid per night for Club Level?