compliments

[luckyman_apd]

If you had really exceptional service from a cast member or someone went out of there way above and beyond... Who do you contact to report their exceptional service?

 

[com_op_2000]

Depends on where it happens:
In a resort - the front desk supervisor.
In a resturant - the manager.
In a store - the supervisor on duty.
In a park - the persons supervisor.
DVC staff - dvcmembersatisfaction.com

 

[luckyman_apd]

Depends on where it happens:
In a resort - the front desk supervisor.
In a resturant - the manager.
In a store - the supervisor on duty.
In a park - the persons supervisor.
DVC staff - dvcmembersatisfaction.com

Thanks.

 

[disneynutz]

For anywhere but DVC at WDW, you can send an email to:
wdw.guest.communications@disneyworld.com

Provide brief details, name, location and date/time.

Bill

 

[SC Minnie]

If you had really exceptional service from a cast member or someone went out of there way above and beyond... Who do you contact to report their exceptional service?

If you've had exceptional service or a CM has made your stay even more magical please send in a note about it. These go in the CM's file and do get taken into account when they are up for raises or promotions. The 'verbatims' are also posted- good and bad- for all the CM's to see at the resort.

 

[Deb & Bill]

I follow up with an email to Member Services (Member Satisfaction) and usually get an email or call back from them about the message.