they won't take calls from the outside. but i guess the explanation above works. i figured the hats alone were regular price. i guess you can get just 1 ear if you like?
embroidery isn't free and hasn't been for quite some time. it used to be $2 but is now $3 and allows you to choose from pink, gold, white or black thread. you should also still have the option of going to head to toe at DHS or days of christmas at DTD and getting a choice of more thread colors and fonts, but that's considerably more as well.