Agreed it was a mess waiting to happen, however it is pretty odd that this particular one in the series is the only one that has been vocalized as such a nightmare by so many people. It's so bad that people who didn't get selected have been going on
shopdisney and writing 1 star reviews because they didn't get selected. Not just one or two people, but dozens upon dozens. And then Disney goes through and deletes the reviews, keeps the items off the site for a few days, puts them back on and the process starts all over again. Disney has been wiping the reviews for the last week now because there is such an uproar. There seemed to not be such chaos with the last 5 months of the series.
I mean is it due to the backlog of the release of this particular one that has caused this? While they worked out the MerchPass system? And was MerchPass created because the parks were shut down or was that always in the works?