What would you do about the resort buses? It is not out of the question for someone to take a bus or boat to Disney Springs, or over to the Boardwalk, and go off Disney property. How do you keep the people on the buses, and their bags, screened?
Good point, you are right. This is why there's no 100% fool proof way to both provide effective security while simultaneously not disturbing some people at some point.
I don't think its possible to not disturb every guest, every day. Even before the security checks there would be disruptions or interruptions with housekeeping. That is the nature of the hotel business and it happens everywhere, not just at Disney. I think though that there has to be a level of reasonableness. It seems many of the biggest complaints are the time of day and the way in which the Disney staff is knocking and entering. There is no reason why they can't wait until a reasonable hour (say 9am to start room checks....I follow the rule that you don't call anyone before 9am or after 9pm, so that sounds like a good start for me, others may disagree)...and you can't really say that if they have scheduled times that it ruins the surprise because we know they aren't doing the checks in the middle of the night. Also, while security has a job to do, they need to be courteous of the guests that are paying their salary. Don't come banging on doors and barging into rooms with little notice or time for the guest to react.
As far as time of day, that's going to be subjective. My town has a noise ordinance that's in effect from 11pm-7am. 11pm seems late and 7am seems early, but that's what they think is reasonable. Some guests are complaining about 1pm disturbances because of naps, so there's not a time that's going to work for every single person. From what I've heard, the checks have been occurring after 8am which I find reasonable when parks open at 9am. Sure, some people are sleeping in past that time but that number is akin to the amount of people who take afternoon naps during which they don't want to be disturbed either. They can't please everyone with the times they choose, and they have a lot of rooms to get through.
As far as the way which Disney staff is knocking and entering, I think that's subjective also and open to interpretation by each guest. Those whose sleep is interrupted are inclined to be annoyed regardless of whether the housekeeper politely knocks and waits, or knocks loudly and tries to enter a few seconds later. They won't get very far if the latch is on, so you'd still have to walk over to the door to open it anyhow.
Lastly, scheduled times actually will ruin the element of surprise. Sure, they won't happen during the night, but if someone is doing or planning something illegal in the room, knowing a person can pop in at any time come morning would hopefully be enough of a deterrent.
I would be curious to know the actual % of guests that are upset over these security checks. People are more likely to complain about bad experiences than share good. Time will only tell if this change plus other changes will hurt their bottom line or not.
Agree completely. The fact that there hasn't seemingly been an adjustment tells me the most visitors either don't know its happening, they deal with it, or they don't think about it again after the CM leaves and they move on with their vacation.
