Here is the chat I just finished:
Greetings Wayfinders! Thank you for sailing beyond the Reef. How can I help you Navigate the Oceans today?
You
at 16:26, Feb 11:
Your website has contradictory info about the Canadian Ticket Purchase deal. In one place it says they never expire and in another place it says they must be activated by Dec 31, 2017.
Noah
at 16:28, Feb 11:
I'll be happy to help!
Noah
at 16:29, Feb 11:
Thank you for bringing that to our attention! We are currently in the process of changing the information for our Canadian Resident Special Offer, as the offer has recently been changed and extended!
Noah
at 16:29, Feb 11:
Currently the offer has been extended until May 20, 2017 and the Tickets do not begin to expire until the date of First Use!
You
at 16:30, Feb 11:
The terms on the website and in the emails of people who have purchased today say otherwise.
Noah
at 16:32, Feb 11:
In that case, I might recommend contacting our Ticket Services Department for the most up to date information. The current Special Offer that we have states that the ticket can be purchased until May 20, 2017 and does not expire.
You
at 16:33, Feb 11:
Can I only do that by phone?
Yes, currently our Ticket Services Department does not offer a Live Chat Service. You can reach them at 407-566-4985 and they can inform you of any changes that might not be reflecting properly on our website for the Canadian Resident Tickets.
You
at 16:36, Feb 11:
Ok. Thanks for your help.
Greetings Wayfinders! Thank you for sailing beyond the Reef. How can I help you Navigate the Oceans today?
You
at 16:26, Feb 11:
Your website has contradictory info about the Canadian Ticket Purchase deal. In one place it says they never expire and in another place it says they must be activated by Dec 31, 2017.
Noah
at 16:28, Feb 11:
I'll be happy to help!
Noah
at 16:29, Feb 11:
Thank you for bringing that to our attention! We are currently in the process of changing the information for our Canadian Resident Special Offer, as the offer has recently been changed and extended!
Noah
at 16:29, Feb 11:
Currently the offer has been extended until May 20, 2017 and the Tickets do not begin to expire until the date of First Use!
You
at 16:30, Feb 11:
The terms on the website and in the emails of people who have purchased today say otherwise.
Noah
at 16:32, Feb 11:
In that case, I might recommend contacting our Ticket Services Department for the most up to date information. The current Special Offer that we have states that the ticket can be purchased until May 20, 2017 and does not expire.
You
at 16:33, Feb 11:
Can I only do that by phone?
Yes, currently our Ticket Services Department does not offer a Live Chat Service. You can reach them at 407-566-4985 and they can inform you of any changes that might not be reflecting properly on our website for the Canadian Resident Tickets.
You
at 16:36, Feb 11:
Ok. Thanks for your help.