Glad you got help without a super long wait. Monthly payment plan APs have the opposite option: the default for them is the partial refund. If they want the extension, they have to call.I just got off the phone with the AP line. I waited around 2 minutes and was completely shocked! Here is what the CM said: all fully paid pass-holders do *not* need to call if they want the extension. It will extend by default. If you want the partial refund, you just need to call before the park re-opens. (this does not apply to monthly payment passholders--I didn't ask what their procedure was)
I've received conflicting information when I've called in so I'm hoping to hear from someone with actual experience.... if you paid in full and chose the partial refund if you purchased passes for other adult family members were you able to choose the partial refund for everyone in your party that you paid for or did each of those adults have to call in individually to request the refund?
I've received conflicting information when I've called in so I'm hoping to hear from someone with actual experience.... if you paid in full and chose the partial refund if you purchased passes for other adult family members were you able to choose the partial refund for everyone in your party that you paid for or did each of those adults have to call in individually to request the refund?
I haven't really seen any posts yet from any APs who have already received their refunds. I think when the refunds start posting to accounts, you'll be hearing about it on this board!Has anyone who paid in full and successfully requested the partial refund by phone received the refund yet? For those whose Flex AP has expired in the past couple of months that is.
Has anyone who paid in full and successfully requested the partial refund by phone received the refund yet? For those whose Flex AP has expired in the past couple of months that is.
I've received conflicting information when I've called in so I'm hoping to hear from someone with actual experience.... if you paid in full and chose the partial refund if you purchased passes for other adult family members were you able to choose the partial refund for everyone in your party that you paid for or did each of those adults have to call in individually to request the refund?
Great, thank you! That is kind of what I was wondering but wanted to make sure someone else was actually able to do that before trying again with another person if it came to that.i called a few weeks ago, only waited a few minutes to speak to someone and was able to request the refund for all of our passes (2 other adults). maybe it depends on who you get?
DLR has not announced anything new for APs beyond what is currently posted on the DLR website and on the app. The Premier APs had started receiving their extensions on the WDW end, but I don't know if that stopped when DLR's July 17th reopening date was cancelled. When the APs begin receiving their refunds and extensions, you'll see it posted on this board! So stay tuned...... I saw something on Florida boards that they extended the APs for 30 days because of the reservations. Has anyone heard or received anything about the DL passes?
We got our extensions on the wdw end. My AP has not updated on the DLR side. I initially got a 125 day extension and the additional 30 days for wdw have been added within mde.DLR has not announced anything new for APs beyond what is currently posted on the DLR website and on the app. The Premier APs had started receiving their extensions on the WDW end, but I don't know if that stopped when the July 17th reopening date was cancelled. When the APs begin receiving their refunds and extensions, you'll see it posted on this board! So stay tuned...
I'll edit my post. Thanks for the info. Have you received anything else yet on the WDW end, like the 30 extra days?We got our extensions on the wdw end. My AP has not updated on the DLR side. I initially got a 125 day extension and the additional 30 days for wdw have been added within mde.
Yes, the extra 30 days showed up on mde today.I'll edit my post. Thanks for the info. Have you received anything else yet on the WDW end, like the 30 extra days?
I can confirm that adults had to confirm what they wanted when talking to Disney about the APs. They also told me I can only decide what I wanted once and I could not change my mind once it was done.
I saw something on Florida boards that they extended the APs for 30 days because of the reservations. Has anyone heard or received anything about the DL passes?
According to this DIS article, Walt Disney World Details Extension and Refund Options for Annual Passholders, it appears that all WDW APs received or were offered the extra 30 days as long as they had not already cancelled their passes. The offer is good through 8/11/20.... Did everyone's passes get extended 30 days for WDW or just those people who elected to get an extension rather than a refund for the closed months?
According to this DIS article, Walt Disney World Details Extension and Refund Options for Annual Passholders, it appears that all WDW APs received or were offered the extra 30 days as long as they had not already cancelled their passes. The offer is good through 8/11/20.
People on the WDW boards posted that the partial refund was offered to WDW APs, too. It should all be somewhere on the WDW website.... Or was the partial refund only a Disneyland thing?