Boopuff
DIS Veteran
- Joined
- Feb 27, 2015
No they didn’t cancel and rebook. I was told that because they’ve withdrawn the offer, they can’t move it. The CM even tried escalating it to Guest Services since I was losing both an upgrade and the free dining and she bounced back between me and guest services for almost an hour and they wouldn’t budge. I still have the same confirmation number and everything. It’s really left a bad taste in my mouth. I’ll still take this trip because I promised it to my daughter a year ago for her graduation, and she’s gotten shafted enough this year by Covid. But I’ve cancelled my fall trip over it.
I had a similar situation. We had a 30% discount booked for our June trip. I changed to an August arrival. They wouldn't apply the 30% to my Aug. reservation.... but! the Sun/Fun package turned out to be a better deal (for us) and I saved a good bit! The 30% wouldn't have given us as good a deal so I was ok with it.