My dates were: July 8-22
I am keeping my dates
My original resort was: ASSp preferred room
I originally booked using fun n sun discount
I am being moved to: SSR deluxe studios
My cost increase/decrease is: none
I made my original reservation myself
I wasn’t contacted
There are #2 adults, #2 (14 year olds), # 0 under age 3 in my party
I didn't receive an email, but decided to call after there were reports of people in the same date range being modified.
They couldn't do anything at the time, but said they would call me back. The called back in less than 24 hours. They offered Saratoga Spring Deluxe studio. I asked about the bed configuration and if it was possible to get something that had two actual beds instead of a bed and a pull out couch. She said she couldn't make that change but that she would send it to a guest service specialist and they would call me back in 48-72 hours.
The CM was super nice and friendly. She even adjust my room rate down $10/night to account for the difference in the parking fee from value to Deluxe.
Hopefully someone calls back and I'm able to get two beds....I don't really think it'll happen though. We'll see.
I didn't think they were modifying for guests who were there after the 11th, I wasn't able to when my TA called yesterday. Were you able to keep your park tickets???