What? I'm still on hold!I just got through and they said they’ve closed the guest services line for the night and I need to call back tomorrow
I just got through and they said they’ve closed the guest services line for the night and I need to call back tomorrow
Likewise been calling for 45 minutes now.
If the call goes through and it is totally silent just wait a minute. I thought that meant something went wrong and almost hung up, and then I heard the robotic "I'm sorry, I didn't catch that". I then said "reservations" and was immediately put through to a cast member.I haven’t even been Able to get on hold. It just rings a busy signal Any tricks?
I just got through and they said they’ve closed the guest services line for the night and I need to call back tomorrow
Do I have Stockholm Syndrome? After over 2 hours so far on hold Im starting to like "Small World". I mean its getting catchy!
What?!?!?! why did they transfer us to GS? I've been on 28 min. Was told it was 200 min.
Maybe closed most of the agents but not all?
Were you already waiting for GS or still waiting for an original CM?
That's crazy! The CM I spoke to told me to call back later tonight when less people were on (like around 1030pm). I'm glad I didn't take that advice. What a mess.I just got through and they said they’ve closed the guest services line for the night and I need to call back tomorrow
I think anyone already transferred will be helped. I imagine they just need to prevent more and more people being in queue as it gets later.What?!?!?! why did they transfer us to GS? I've been on 28 min. Was told it was 200 min.
Maybe closed most of the agents but not all?
NOOOO I'm still on hold!!!I just got through and they said they’ve closed the guest services line for the night and I need to call back tomorrow
I know. I've been on hold for GS for about 55 minutes. Maybe GS is just full now through 11 p.m. LOLWhat?!?!?! why did they transfer us to GS? I've been on 28 min. Was told it was 200 min.
Maybe closed most of the agents but not all?
HA HA HA Ok Im not going insane, that happens to us all, the weird phantom heart stopping button sound? I thought I hung uo like 4 times already.Ah yes, that's the second phase of Small World. Next is knowing exactly when that weird "sound of someone accidentally hitting a button on the phone" happens.
oh whew this makes sense. I'm like, I've been on hold with Guest Services for 2.5 hours! I'd be crushed to have someone answer and tell me they couldn't answer!I think anyone already transferred will be helped. I imagine they just need to prevent more and more people being in queue as it gets later.
I hear you. I got disconnected after two hours this AM and now have been on for over four hours.oh whew this makes sense. I'm like, I've been on hold with Guest Services for 2.5 hours! I'd be crushed to have someone answer and tell me they couldn't answer!
Oh please no! I have been on hold for 4+ hours waiting for GS to pick up. Still on holdI just got through and they said they’ve closed the guest services line for the night and I need to call back tomorrow