We just got of the cruise this morning, we were at WDW on Wed. We encountered a problem with our Tickets, two were showing the 3 FPs loaded onto them but two were not. And, when I added the 4 tickets to my
MDE, all four loaded but when I clicked on the Add FastPass option on my phone, it showed only two people, not all four people. So I went to Guest Services.
He fixed it for me. But what he did tell me was this: He said to be VERY careful with the three additional FPs that I wanted to book. He cautioned me by saying that if I was one minute early or one minute late at the attraction for the new FPs I booked, that it would take one of my “free” pre-loaded FPs. So if I chose something for 12-1 and tried to scan in at 11:59 or at 1:01, then it would take one of the original FPs.
I am part of a large Fbook group for our 10/14 sailing. Lots of people reported issues with their FPs. In our case, when we arrived at FOP and two of our FPs worked and two of ours didn’t, the CM asked if we were all together and if we were on the cruise and when we said yes, he waved us through because he could see part of our party had valid FPs. Some people in our Fbook group reported that CMs put restrictions on what attractions they could use their FPs for and many others reported that they had no issues. Hopefully things will run smoother for future guests on their WDW day. I would advise to take the letter along with you to the parks that you are given with your tickets. It clearly states the FPs can be used for FOP etc. Your stateroom host/hostess will give you an envelope two days prior to your day at WDW.