pkrieger2287
Senior Editor - DVC Fan
- Joined
- May 12, 2017
What? I just got off with MS because we have a villa at Jambo for 7/25-7/31 and she thought we would be OK to stay there, at least with what she knows for now, but subject to change. Sigh.I just got off the phone with MS because I have a value studio at Jambo for 7/20-7/21. They told me that I will receive a call likely next week once the resorts open and I’ll be moved to Kidani for no additional point or money charge even though there are no value accommodations at Kidani. I was relieved to hear that, as I literally don’t have enough points remaining to make that switch, and needed OTU to get 2 value studios at Jambo.
What? I just got off with MS because we have a villa at Jambo for 7/25-7/31 and she thought we would be OK to stay there, at least with what she knows for now, but subject to change. Sigh.
We rented points for our stay next week at Jambo (as we're out of points). Wonder if they'll contact us directly (linked in MDE) or the member who rented for us? That's my biggest concern.I have a reservation for next week at Jambo through rented points.... just waiting to hear.
It is maddening! We are at Jambo for a week, and the similar room at Kidani won't work for us. I asked about open restaurants -- only know what is already on the website. Asked about dining reservation priority for resort guests -- didn't know. Asked for more details, she gave me a link that took me to Disneyland rather than Disney World. Asked about grocery delivery -- only knew that it wasn't available with Bell Services to start, not sure when it would come back. She really didn't know anything more than was on the website, and she asked that I keep looking at that. I told her it is tedious, because they don't flag what is new.Haha, looks like a "wait and see" situation. For me, it's not really a big deal as long as I don't have to use more points, I'm only there that one night to connect my flight on 7/20 to my BCV reservation starting 7/21. I can see why this would be maddening for people who are staying at AKL for a longer duration with questions of amenities and whatnot.
We rented points for our stay next week at Jambo (as we're out of points). Wonder if they'll contact us directly (linked in MDE) or the member who rented for us? That's my biggest concern.
Exactly! I just realized there is absolutely no quick service at kadani so they need to figure it out asap because I refuse to be moved to kadani or saratoga. I have called a bunch of times and even sent Emails the CM are telling me if in fact I have the reservation it will be open but we all know how that goes. The CM are more likely saying whatever they wish to just get us off the phones
Maji is one of the better food options on property already. Food is legitimately good even if options are limited.I have read they are expanding food options at Kidani. I would expect to be moved to Kidani as that is what today’s announcement says.
If that isn’t what you want, you may want to try and change on your own.
It is maddening! We are at Jambo for a week, and the similar room at Kidani won't work for us. I asked about open restaurants -- only know what is already on the website. Asked about dining reservation priority for resort guests -- didn't know. Asked for more details, she gave me a link that took me to Disneyland rather than Disney World. Asked about grocery delivery -- only knew that it wasn't available with Bell Services to start, not sure when it would come back. She really didn't know anything more than was on the website, and she asked that I keep looking at that. I told her it is tedious, because they don't flag what is new.
We rented points for our stay next week at Jambo (as we're out of points). Wonder if they'll contact us directly (linked in MDE) or the member who rented for us? That's my biggest concern.
That is for the "Initial Reopening Period" which we know is at least from June 22 to July 4 (or 10). We don't know if it goes beyond that. I check in July 25 and I was told I could probably stay at Jambo. It really depends on whether they have more bookings than Kidani alone can handle. But be prepared that restaurants and merch at Jambo may not be open.On hold for almost 2 hours to get switched from Jambo to somewhere not AK-K, OK, or SSR. MS keeps telling me that Jambo will be open. That's not what the webiste says.
DVC is playing this week by week just like non-DVC resorts. We had a Jambo club level stay for next week booked. I sent an email expressing our concern about what is going on with Jambo . We have been receiving consistently conflicting information from MS, on the phone and in chat for the past week. They had someone call this afternoon to move us to another resort at the expense of whatever points the difference was. No upgrades like cash resort guests that are keeping their dates have gotten. The resorts are fully available for our dates so any upgrade would not affect another member and would go along way with how they have handled things for Jambo reopening. Not to mention paying magic season points.On hold for almost 2 hours to get switched from Jambo to somewhere not AK-K, OK, or SSR. MS keeps telling me that Jambo will be open. That's not what the webiste says.
Our stay begins July 10.
I'm just frustrated with the ping pong ball of closed/open with no clear answer. When you have a lot of money invested in the trip it's frustrating to not have answers.