It does exist, but I don't think, wait, I know it's not rampant. It's such a small percentage of the total that it's not worth spending time thinking about it. I think most would agree that if anyone is going to complain, it would be the bus drivers. If you have to use one, all that's expected is a thank you, and a little courtesy from the other riders.
Amen! Bus drivers are the real ones that get the "nasty" card here. Dealing with;
- the frustrated "why don't we get on first" mob
- always wondering if this time the ramp/lift is working (with newer busses there seems to be lesser problems? Let's hope so!)
- if so keep fiddling to make it work, worst case scenario having to refuse somebody entrance because the ramp/lift isn't working possible anger from that group
- tie down the mobility aid. Now that is a biggie! Parts always are different on each bus it seems, each aid is different, parts get stuck loads of times, drivers find themselves fighting these parts, then sqeezing themselves into way to small a places to be able to tie down the chair, get into personal space if a wheelchairuser stays in place (which we all know can be a bit embarressing or after a hot day smelly), fighting the safetybelt before it tends to come down
- put ramp/lift up, if need be by struggling the system
- let the others on board, be nice and ignore very likely grumping about waiting so long (happens lots with combo wheelchairloading as far as I've experienced)
- do the drive
- deal with the tourist drivers pushing their cars in front of the bus
- drop guests off at resort busstop
- at right stop drop of wheelchair /ecv user and repeat all of the safety, tie down and ramp/lift procedure again.
I can tell you, I've seen a many bus driver break out in a sweat getting me on the bus and/or off. Full airco blowing, hard work, getting enough nasty looks and/or comments and repeat that times how many a week???
Magicbus; if it wasn't you already, one of your collegues has this smartest trick! He attached the "click in" part of the safety belt that's against the window side, to the letch attached to the bottom of the busseats. So if he'ld have to fold up the seats; ouch comes the safetybelt on the window side, in front of the ecv/wheelchair (so it's the right letch, if you were standing there facing the window). No need to struggle to get it in confined spaces if a chair or ecv is in place, no risk of it being stuck in between there (we all know these belts have a mind of their own), and in easy reach for us guests to do our little bit to help. Also very easy for us to put it back there to reuse for the next guest.
Probably hard to follow, it's difficult to describe it while not able to point to things and with english not being my native tongue. Such a little difference but such a huge convenience for both driver and user.